Office Assistant
Full Job Description
Are you looking to join a growing, small family-owned company? Our dental lab manufactures crowns and dentures and more for dentists and dental labs across the country. We are looking for an Office Assistant to help with the organization and running of our daily operations including answering emails, opening incoming packages, preparing packages for delivery, data entry and scanning, invoicing and light phone work. This position will work side by side with our Office Manager.
Responsibilities
- Open and sort incoming packages from UPS/FedEx/USPS/Courier including disinfecting cases as needed
- Prepare packages for delivery by prepping contents, creating and attaching shipping labels and confirming invoices reflect the correct information and placing orders in delivery area for pickup
- Pack and ship items securely and effectively to minimize breakage
- Create and enter lab cases from paper or electronic format to a computer software ensuring accuracy and validity of information
- Scanning documents
- Answer and place customer phone calls involving specific case questions, scheduling office pick-ups and more
- Placing telephone calls to customers to verify information
- Invoicing of dental laboratory cases
- Maintain trusting relationships with customers, vendors and colleagues
- Ensure a safe and clean work environment by keeping shelves, packing area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations.
- Light cleaning of office and laboratory areas
Skills
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Excellent written and verbal communication skills
- Ability to work to time constraints
- Previous dental experience of any kind a plus but not required
- Ability to maintain a positive and professional attitude at all times in a dynamic work environment
- Basic knowledge of Microsoft Office including Outlook
- Basic knowledge of QuickBooks
- Ability to sit and stand for long periods of time
- Commitment to continuous learning and training opportunities that support job responsibilities.
Job Hours: Monday-Friday 8:00 a.m. - 4:30 p.m.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
Employee discount
Paid time off
Referral program
Schedule:
8 hour shift Monday to Friday
Education:
High school or equivalent (Required)
Experience:
Customer service: 2 years (Preferred)
Language:
English (Required)
Full Job Description
Are you looking to join a growing, small family-owned company? Our dental lab manufactures crowns and dentures and more for dentists and dental labs across the country. We are looking for an Office Assistant to help with the organization and running of our daily operations including answering emails, opening incoming packages, preparing packages for delivery, data entry and scanning, invoicing and light phone work. This position will work side by side with our Office Manager.
Responsibilities
- Open and sort incoming packages from UPS/FedEx/USPS/Courier including disinfecting cases as needed
- Prepare packages for delivery by prepping contents, creating and attaching shipping labels and confirming invoices reflect the correct information and placing orders in delivery area for pickup
- Pack and ship items securely and effectively to minimize breakage
- Create and enter lab cases from paper or electronic format to a computer software ensuring accuracy and validity of information
- Scanning documents
- Answer and place customer phone calls involving specific case questions, scheduling office pick-ups and more
- Placing telephone calls to customers to verify information
- Invoicing of dental laboratory cases
- Maintain trusting relationships with customers, vendors and colleagues
- Ensure a safe and clean work environment by keeping shelves, packing area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations.
- Light cleaning of office and laboratory areas
Skills
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Excellent written and verbal communication skills
- Ability to work to time constraints
- Previous dental experience of any kind a plus but not required
- Ability to maintain a positive and professional attitude at all times in a dynamic work environment
- Basic knowledge of Microsoft Office including Outlook
- Basic knowledge of QuickBooks
- Ability to sit and stand for long periods of time
- Commitment to continuous learning and training opportunities that support job responsibilities.
Job Hours: Monday-Friday 8:00 a.m. - 4:30 p.m.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
Employee discount
Paid time off
Referral program
Schedule:
8 hour shift Monday to Friday
Education:
High school or equivalent (Required)
Experience:
Customer service: 2 years (Preferred)
Language:
English (Required)