Sales Associate
Woosah Sales Associate Job Description
Job Title: Sales Associate
Reports to: Store Manager
General Summary
Woosah Sales Associate is responsible for providing a complete Woosah experience for our customers outlined in training. Woosah Sales Associate is responsible for the areas of customer experience, sales, and store maintenance.
Responsibilities
Customer Experience and Sales
Greet all customers promptly and courteously as they enter the store.
Utilize the tools and training provided by Woosah to develop selling and service skills, resulting in long-term customer relationships and increased sales.
Emulate the Woosah morale and communicate the Woosah story to each customer.
Determine the specific needs of each person that enters the store and provide appropriate service.
Give accurate and current information about the product for all inquiries; if the correct information is not at hand, do everything possible to provide an answer before the customer leaves the store.
Increase the customer base by adding new customers to the e-mailing list.
Maintain a positive and cheerful attitude at all times.
Understand the Woosah’s Philosophy and use this philosophy in all customer interaction.
Store Maintenance
Check stock daily and restock when necessary to ensure that all products are available for customers; if stock is not currently available, offer to put their name on the wish list and to call them when stock arrives.
Perform basic merchandising duties: folding, hanging, and displaying products.
Maintain a clean and well-organized back-stock area and cash wrap.
Vacuum, sweep floors, and empty all trash each day if required. Follow the daily cleaning schedule.
Operations
Report to work on time or notify in advance if absent or late.
Operate the cash register; it should be each employee’s goal to use the register without error and to be consistently accurate in money handling.
Practice security measures that help prevent theft; understand the procedures for handling shoplifters.
Practice safety consciousness at all times.
Physical Requirements
Continually able to stand/walk for extended periods of time, necessary to provide sales floor coverage related to customer service and loss prevention.
Continually able to reach overhead, bend, squat, kneel, and carry product, necessary for customer service, inventory restock, and store merchandising.
Continually able to walk up and down the staircase, carrying boxes, products, and other necessary store related items.
Ability to regularly perform store maintenance items: sweep, vacuum, empty trash, clean.
Ability to safely lift up to 45 lbs.
Comfortable climbing ladders.
Schedule
The store is open all days per week, with fluctuating hours depending on the season. The Number of scheduled hours per week varies. Must have availability of a four days total, two week days and open weekend availability.
Employee Conduct
It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers and vendors.
Woosah Sales Associate Job Description
Job Title: Sales Associate
Reports to: Store Manager
General Summary
Woosah Sales Associate is responsible for providing a complete Woosah experience for our customers outlined in training. Woosah Sales Associate is responsible for the areas of customer experience, sales, and store maintenance.
Responsibilities
Customer Experience and Sales
Greet all customers promptly and courteously as they enter the store.
Utilize the tools and training provided by Woosah to develop selling and service skills, resulting in long-term customer relationships and increased sales.
Emulate the Woosah morale and communicate the Woosah story to each customer.
Determine the specific needs of each person that enters the store and provide appropriate service.
Give accurate and current information about the product for all inquiries; if the correct information is not at hand, do everything possible to provide an answer before the customer leaves the store.
Increase the customer base by adding new customers to the e-mailing list.
Maintain a positive and cheerful attitude at all times.
Understand the Woosah’s Philosophy and use this philosophy in all customer interaction.
Store Maintenance
Check stock daily and restock when necessary to ensure that all products are available for customers; if stock is not currently available, offer to put their name on the wish list and to call them when stock arrives.
Perform basic merchandising duties: folding, hanging, and displaying products.
Maintain a clean and well-organized back-stock area and cash wrap.
Vacuum, sweep floors, and empty all trash each day if required. Follow the daily cleaning schedule.
Operations
Report to work on time or notify in advance if absent or late.
Operate the cash register; it should be each employee’s goal to use the register without error and to be consistently accurate in money handling.
Practice security measures that help prevent theft; understand the procedures for handling shoplifters.
Practice safety consciousness at all times.
Physical Requirements
Continually able to stand/walk for extended periods of time, necessary to provide sales floor coverage related to customer service and loss prevention.
Continually able to reach overhead, bend, squat, kneel, and carry product, necessary for customer service, inventory restock, and store merchandising.
Continually able to walk up and down the staircase, carrying boxes, products, and other necessary store related items.
Ability to regularly perform store maintenance items: sweep, vacuum, empty trash, clean.
Ability to safely lift up to 45 lbs.
Comfortable climbing ladders.
Schedule
The store is open all days per week, with fluctuating hours depending on the season. The Number of scheduled hours per week varies. Must have availability of a four days total, two week days and open weekend availability.
Employee Conduct
It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers and vendors.