Job Objective

First point of contact at our retail locations to serve our customers in a knowledgeable, respectful manner.

Primary Responsibilities

• Professional customer service including active sales of all KJUS products.
• Connect with customers in a knowledgeable, genuine, and helpful approach.
• Assist with scheduling, re-order process, and reporting sales information.
• Proactively cover staffing absences for various reasons.
• Handle point of sale, returns, exchanges, daily opening/closing of point of sale.
• Assist with merchandising products to create a premium presentation of the store.
• Retain a vast understanding of product knowledge.
• Assist in planning and hosting in-store events and promotions.
• Support goods handling: receiving product, labeling, merchandising, inform clients about delivery of ordered goods.
• Restock sold items and support ordering for special orders.
• Assist with E-commerce order processing.
• Ensure a clean point of sales including floor, changing rooms, mirrors, presentation displays, etc.
• Ability to work weekend and night shifts.

Requirements

• High school diploma or equivalent.
  • Associate degree preferred.
• Minimum of 2 years of experience in retail or customer service experience.
• Must be able to communicate fluently in English.
• Moderate computer skills (MS Office, Outlook).
• Conflict resolution and de-escalation skills.
• A passion for outdoor sports industry.
• Occasionally long periods of sitting, standing, and/or walking.

Please apply here:

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