Front desk receptionist
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Front desk receptionist

Tiffany Music Academy is a busy, well-established music school in West LA that has been teaching the joy of music for over 26 years ! We are looking for a receptionist to join our expanding team. If you are a reliable team player with a positive work ethic and excellent customer service skills on the phone as well as in person, this may be a good fit for you!

The ideal candidate will have excellent organizational skills, be detail-oriented, and have a strong customer service focus. Experience in music is not necessary but a plus. Multitasking and stress management skills are essential for this position. Ultimately, a receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

We are looking for a staff member who will fit in with our current employees. Our staff can multi-task under pressure, yet be the calm in the storm; they flourish in a non-corporate environment because they are self starters and know what needs to get done without being told; they are always willing to help out another department when they see it is needed; and are always ready to show a fellow team mate how we do something so they can learn more on the job! Part- time to start, full time availability in the fall.

Join our Team!

Responsibilities:

Greet and assist parents and students in a professional manner
Answer phone calls and respond to inquiries in a timely manner
Maintain office supplies and equipment
Maintain database/scheduling system
Enroll new students
Assist with special projects as needed
Ensure waiting area is tidy and presentable
Receive, and reply to daily emails/messages
Order front office supplies and keep inventory of stock
Provide excellent customer support to students and parents

Qualifications:

Solid written and verbal communication skills
Professional attitude and appearance
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
Currently in high school or college
Proficient in using Google Suite (Gmail, Google Docs, Google Sheets)
Strong attention to detail
Proven work experience as a receptionist, front office representative or similar role

Benefits:

Professional development assistance
Paid Time Off
Retirement Plan
Access to all practice rooms/rehearsal space
Opportunity to take music lessons
Flexible scheduling

Schedule:

6 hour shift
Weekend availability
Must be available to work 2-3 days per week, including 2 Saturdays per month
Must be available to work from 1:00pm-7:00pm each day
Job Types: Full-time, Part-time

Salary: $17.00 - $18.00 per hour

Benefits:

Employee discount
Flexible schedule
Paid time off
Retirement plan

Schedule:

4 hour shift
8 hour shift
Choose your own hours
Weekend availability