A Plus Tree is seeking an Urban Forest Certified Arborist to support A Plus Urban Forest Sales in the Portland territory with an emphasis and focus on Residential.
This is a salary, full-time position with flexibility and unique perks including the ability to participate in a business lead referral program earning a percentage of sales commission. As an Urban Forest Arborist (UFA), you will be responsible for the day-to-day support of A Plus Urban Forrest Sales, focusing on residential clients and in some cases multi-family, HOA and commercial properties. You'll partner with the Urban Forest Sales Manager (UFM) to plan and execute short-term and long-term growth and sales targets. The Urban Forest Arborist will participate in select sales priorities to establish the core building blocks to enable long-term profitable growth through complete sales initiatives of the territory.
Key Job Responsibilities
- Partners with the Urban Forest Sales Manager (UFM), preparing proposals & sending estimates and making notes.
- Walk properties
- Greets and follows up with customers on proposals, current jobs & account management activities
- Updates new clients, properties & calendar events into Arbor Plus
- Prepares permit information & arborist reports
- Attends city meetings to obtain permits on approved proposals
- Identifies local tree species, makes detailed assessments, and recommends treatments. Identify special considerations or equipment needed for the job.
- Partners with UFM and consults with clients on pruning, trimming, shaping, reducing, and removal of trees
- Partners with UFM and consults with clients on plant health care and general tree care
- Inventories and catalogs trees using company software
- Completes walkthrough with the client before and after work has been completed to ensure we are meeting customer expectation. Answer any questions.
- Meet with HOA boards.
- Identifies chip drop locations and communicates them to the field
- Marks stumps for 811 and submits tickets for jobs being completed in less than 3 days
- Sets up No Parking in advance of scheduled jobs
- Works closely with Operations Managers, Crew Leaders, Climbers, and Grounds Persons to ensure a job well done and client satisfaction
- Assists UFM with any marketing campaigns & distributing marketing materials
- For residential, manage client sales inbox and call & email clients to schedule appointments for UFMs.
- Create detailed calendar invites for set appts and route plan for efficiency.
- Help with any administration determined by UFM
What we are looking for:
- Two to four years of experience in Arboriculture, Forestry, Horticulture, Plant Science, Plant Pathology or Environmental Sciences. Prefer 2 or 4 year degree in the above areas of expertise.
- ISA Certification or an equivalent state license
- Proven track record in developing relationships focusing on superior customer service, & establishing, maintaining, and growing a sales territory
- Hands-on knowledge of tree and plant care
- Strong ability to correctly and effectively diagnose and price various tree care treatments
- The ability to prepare and present proposals, either one-on-one or with small groups
- Experience managing large or complex accounts, such as municipal or condo associations, where there are multiple decision-makers
- Excellent verbal and written communication skills, as well as strong listening skills and the ability to take high-quality notes from your conversations with clients that lead to a solid proposal
- Flexibility to adjust the schedule to meet changing
Benefits:
Health insurance, Dental insurance, Life insurance, Paid time off, Vision insurance, 401(k) and employer matching.
*A Plus Tree provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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