Service Technician
Kinetic Tools is an Industrial Distributor founded in 1977, specializing in Assembly Tools and Ergonomic Lifting products. We are a regional team of sales and service providers with a wide range of customers who rely on our expertise to accomplish their goals. At Kinetic Tools, we believe that there is always a better way. We encourage diverse views and voices, inviting our employees to solve real world challenges while creating sustainable productivity for the future. Kinetic Tools offers value added solutions to today’s leading companies in such industries as Aerospace, Consumer Electronics, Medical Devices, Defense, and Motor Vehicle.
The Role
Do you enjoy solving technical problems and explaining the solution? Are you a self-starter who enjoys the independence of working autonomously in a variety of workplaces? We have the right job for you! You will spend a lot of your time troubleshooting tooling issues. As a Service Technician, you will be the customer’s first point of contact with Kinetic Tools when issues arise with tooling. Excellent communication skills, responsiveness to customer requests, computer literacy and accurate service record keeping are important attributes for this position. Other tasks in this position include calibrations, programming of new equipment, startup support and training. This role will involve travel to customer sites within Illinois (60%), our Elgin location (30%), and travel outside of the state (10%) as well.
Preferred Location for Candidate to Reside:
• Greater Chicagoland Area near Elgin, IL
Make joining the Kinetic Tools team your first step toward a successful career supporting our diverse portfolio of product offerings.
What We Expect of You?
• Flexible responsiveness to customers’ production demands which could involve working outside normal working hours
• Be a self-starter who will take ownership of meeting the customer’s needs
• Ability to work independently
• Familiarity with manufacturing/production or assembly plant working conditions
• Experience servicing Atlas Copco fastening tools, torque theory, and fastening knowledge are strongly preferred
• Minimum 2 years’ experience working with pneumatic and DC power tooling in a production environment or equivalent experience
• Experience in calibrations and assembly tooling preferred but not required
• Troubleshooting experience with excellent communication/customer service skills
• Microsoft Office suite competence
What You Can Expect From Us?
• A collaborative, team-focused atmosphere
• Ample opportunities for professional development
• Immense amount of resources available to assist in the understanding of our products and services portfolio
• New challenges and opportunities to learn every day
• Comprehensive onboarding and training program
• Competitive, performance-based compensation plan
• Excellent benefits package including 401(k) match, paid travel expenses
• A rewarding, forward-thinking company culture with excellent company benefit
Kinetic Tools is an Industrial Distributor founded in 1977, specializing in Assembly Tools and Ergonomic Lifting products. We are a regional team of sales and service providers with a wide range of customers who rely on our expertise to accomplish their goals. At Kinetic Tools, we believe that there is always a better way. We encourage diverse views and voices, inviting our employees to solve real world challenges while creating sustainable productivity for the future. Kinetic Tools offers value added solutions to today’s leading companies in such industries as Aerospace, Consumer Electronics, Medical Devices, Defense, and Motor Vehicle.
The Role
Do you enjoy solving technical problems and explaining the solution? Are you a self-starter who enjoys the independence of working autonomously in a variety of workplaces? We have the right job for you! You will spend a lot of your time troubleshooting tooling issues. As a Service Technician, you will be the customer’s first point of contact with Kinetic Tools when issues arise with tooling. Excellent communication skills, responsiveness to customer requests, computer literacy and accurate service record keeping are important attributes for this position. Other tasks in this position include calibrations, programming of new equipment, startup support and training. This role will involve travel to customer sites within Illinois (60%), our Elgin location (30%), and travel outside of the state (10%) as well.
Preferred Location for Candidate to Reside:
• Greater Chicagoland Area near Elgin, IL
Make joining the Kinetic Tools team your first step toward a successful career supporting our diverse portfolio of product offerings.
What We Expect of You?
• Flexible responsiveness to customers’ production demands which could involve working outside normal working hours
• Be a self-starter who will take ownership of meeting the customer’s needs
• Ability to work independently
• Familiarity with manufacturing/production or assembly plant working conditions
• Experience servicing Atlas Copco fastening tools, torque theory, and fastening knowledge are strongly preferred
• Minimum 2 years’ experience working with pneumatic and DC power tooling in a production environment or equivalent experience
• Experience in calibrations and assembly tooling preferred but not required
• Troubleshooting experience with excellent communication/customer service skills
• Microsoft Office suite competence
What You Can Expect From Us?
• A collaborative, team-focused atmosphere
• Ample opportunities for professional development
• Immense amount of resources available to assist in the understanding of our products and services portfolio
• New challenges and opportunities to learn every day
• Comprehensive onboarding and training program
• Competitive, performance-based compensation plan
• Excellent benefits package including 401(k) match, paid travel expenses
• A rewarding, forward-thinking company culture with excellent company benefit