Office Coordinator

We are seeking an outgoing, detail-oriented, and efficient person to be the Office Coordinator to provide office support to our Mental Health Therapy Group Practice. The ideal candidate will be adept at prioritizing, multi-tasking, and managing a busy office with a positive attitude. This Candidate will also be willing to learn and grow with us!

This is a full-time position.

Hours: 9 to 5 Monday through Friday.

Hourly Rate: 21 to 24 dollars an hour to start.

This role will report to the Executive Director.

About Us

We are a successful private mental health therapy practice offering quality mental health services to help families shine!

Our Core Values 

•  Be Genuine
•  Be a Team Player
•  To provide a kind, supportive environment for our clients and team where we all can flourish.

Skills & Attributes of our ideal candidate….

• Dynamic, self-motivated individual with the ability to work independently, proactively and collaboratively with a team.
• Highly organized with great problem solving skills and ability to prioritize tasks throughout the day.
• Strong communication skills, ability to communicate with professionalism, compassion, and patience with clients.
• Confidence to share ideas and constructive criticism to help us grow.
• Juggling multiple projects and to-do’s simultaneously is no problem for you — you work well under pressure, meet deadlines and keep promises.
• An appetite for innovation and simplicity who is highly process oriented.
• Tech savvy. Considerable experience using the Microsoft Office Suite, One Drive, Google Drive Suite, Excel, Gmail, Windows in a work environment.

Qualifications

3 years of experience as an administrative assistant and/or in Client Care and Customer Service. Medical Billing is a plus. Excellent writing skills and strong phone skills. Associates Degree. Bachelor's Degree preferred.

Responsibilities:

• Supporting Executive Director and Therapists with billing, referral calls, booking new clients, payments, administrating intake & consent forms.
• Become Program expert on EMR, trouble shooting issues, training therapists on EMR.
• Managing office, supporting therapists, creating systems to ensure office runs efficiently.
• Client support: welcoming clients to the office, answering client calls and emails, processing payments at the end of sessions, scheduling.
• Maintaining Quality Assurance (follow up to payments, securing payment information, uploading secure documents, managing the booking software including schedules and treatments offered, chart audits)
• Maintenance of office area, light cleaning, managing office supplies, and clinical files

Please submit a resume and cover letter. In cover letter (can be an email), please describe any special skills or characteristics that make you special for this job. Also, include anything special that you want us to know.

For more info on our practice, check out our website:------------