Job description
Shine and Smile Dental is seeking a professional and reliable candidate to be the welcoming smile into our new dental practice in Jessup MD. This is a fun-loving work environment with scope for personal growth. Candidates must have schedule flexibility and experience with Computers. As a patient representative, you will serve as the first point of contact into the practice, so it is important the individual is well informed or willing to learn.
Patient Representative Roles:
Administrative:
Fulfill the duties of a Patient Service Representative by answering incoming telephone calls, scheduling appointments, making confirmation calls and verifying dental insurance
Responsible for verifying patient insurance eligibility prior to the dental appointment
Responsible for management of the company email account
Prepare all patient routing slips at check-in and enter documented information at check-out
Knowledge about billing and collection processing
Experience with preparation and submission of claims and statements
Assist with patient referrals and proper documentation treatment
Responsible for maintaining the cleanliness and appearance of the waiting room, refreshment bar, and patient restroom
Protect patient privacy; follows all HIPAA policies and laws
Other administrative duties as assigned
Infection Control and Sterilization:
Follow all Infection Control protocols and procedures.
Support dental assistants in sterilization of dental instruments.
Prepare treatment room, patient, instruments and materials.
Inventory dental instruments and materials