My search firm (Landid) has been hired by a leading induction heating equipment manufacturer to find an exceptional Customer Support Specialist to join their Warren, OH team. The Customer Support Specialist will work with customers on a daily basis quoting parts, doing cost estimates, placing orders, and following up on previous orders. This position will also consult with customers on a technical level to help them choose the parts they need and/or should keep in stock. This role partners with internal Sales, Engineering, Purchasing, Manufacturing, Accounting, and Shipping teams (as well as vendors) to deliver outstanding customer support. Customer communication will be conducted through email, phone calls, and the web..

The ideal candidate will have customer service, problem solving, mathmatical, and Microsoft Office skills. Since customer consultations can be technical in nature, we are looking for someone with a "mechanical mindset".

Does this sound like you? If it does, please apply and attach your resume.