Customer Service Rep

Job description

Anacapa Heating & Air Inc is looking to bring on a Csr/Dispatcher to coordinate the service department and complete basic reception duties. This position is full-time, in person, and will be working directly with other office staff, technicians, and ownership.

Responsibilities:

• Communicate with customers to answer their questions, and schedule service and repair orders.
• Answer all inbound calls.
• Data entry as directed.
• Work with Quickbooks desktop and Field Edge
• Communicate directly with service technicians to coordinate progress of repairs, part availability, pricing, and other needs.
• Explain maintenance and repair procedures to customers.
• Invoice and collect for service techs
• Filing
• Receive deliveries
• Keep reception area tidy

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Day range:

• Monday to Friday

Shift:

• 8 hour shift

Ability to commute/relocate:

• Oxnard, CA 93030: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have experience with Quickbooks Desktop?

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person