We are seeking a Level 1 Field Service Technician to join our growing team. This position plays a critical role in providing reliable internet services to our customers while delivering exceptional customer experiences.

As an installation technician, you’ll:

• Install, maintain, and troubleshoot internet equipment for residential and business customers.
• Work on rooftops, climb ladders, and use other access equipment to complete installations.
• Perform tower climbing (training provided).
• Test and verify equipment functionality to ensure optimal service.
• Maintain detailed documentation of installations and service calls.
• Provide friendly, professional customer service at every job site.
• Represent the company by ensuring a clean, professional appearance and a courteous demeanor.

What We’re Looking For

The ideal candidate is detail-oriented, customer-focused, and ready to tackle technical challenges in the field.

You’ll thrive in this role if you’re a hands-on problem solver who enjoys working outdoors, values independence, and takes pride in a job well done.

Required Skills and Qualifications:

• Comfortable working at heights (ladders, rooftops) and outdoors year-round
• Friendly, professional demeanor and strong communication skills
• Attention to detail and solid troubleshooting abilities
• Able to lift up to 50 lbs. and work with hand tools
• Valid driver’s license and clean driving record
• Reliable personal transportation to report to the office on time
• Must pass a background check and drug screening
• Legally authorized to work in the U.S.

Preferred but Not Required:

• Prior experience in wireless internet installation or networking.
• Knowledge of signal testing tools and basic IT troubleshooting.
• Certifications such as OSHA 10 or Competent Climber training (we will provide training for successful hires).

Compensation

• Base Hourly Rate: $15 to $18 per hour
• Climbing Hourly Rate: $22.50 to $27 per hour (1.5x base rate for tasks involving climbing due to higher hazards)

Why You’ll Love Working with Us

• Competitive hourly pay with opportunities for advancement.
• On-the-job training and certification, including Competent Climber School.
• A supportive and team-oriented work environment.
• Opportunities to grow your skills and career in the wireless industry.
• Paid time off and other benefits after probationary period.
• Internet Service included after probationary period.

To apply, visit our website at ------------ and click on Careers at the top!