Location: 

Company Description:

About 795,000 people in the United States have a stroke each year, of whom about 30% are readmitted to hospital within 90 days. Stroke patients often leave the hospital feeling overwhelmed and confused about how they can best take care of themselves. Post-Stroke care in the US is a mess and patients often don’t know who to turn to when issues arise. 

At Precision Recovery, Inc (PRI), we are passionate about transforming lives and empowering individuals on their journey to post-stroke recovery. We understand that stroke can significantly impact individuals and their loved ones, and we are dedicated to providing comprehensive and personalized care to support their healing and rehabilitation. As a leading provider of post-stroke virtual care solutions, we specialize in offering innovative and evidence-based programs and services that cater to the unique needs of stroke survivors. 

Our first product is called PRISM and combines monitoring technology (blood pressure cuffs, apps and a clinician dashboard) with dedicated supervising clinicians (called Care Partners). The high touch service combines remote monitoring with transition and chronic care management to ensure patients are receiving the best care possible, recover faster than they would if they were not on the program and experience a drastically reduced risk of readmission to hospital.

Join Precision Recovery today and become part of a dynamic team committed to revolutionizing post-stroke care and helping stroke survivors reclaim their lives. Together, we can make a difference.

Job Description:

PRI is seeking a highly motivated and detail-oriented individual to join our team as an Onboarding Specialist. In this role, you will be responsible for liaising with discharge coordinators to identify patients who qualify for PRISM, meeting with patients to explain the program, onboarding patients, and helping to manage our relationship with key hospital contacts.

This is an onsite position that will require the person to work from at least 1 of our contracted hospitals. The role requires strong communication and organization skills and the ability to work independently. The ideal candidate will ideally have some patient facing experience and will be comfortable working in medical environments.  They will be required to meet all hospital requirements related to vaccination (including COVID-19).

At PRI, we believe in a patient-centric approach that focuses on promoting independence, improving functional abilities, and enhancing the overall quality of life for stroke survivors. Our compassionate and highly skilled team leverages remote monitoring and virtual appointments, combined with the latest advancements in stroke rehabilitation to develop personalized recovery plans for each of our patients. Job seekers who join Precision Recovery will have the opportunity to make a meaningful impact in the lives of stroke survivors and their families. 

Together, we strive to redefine post-stroke recovery, enabling individuals to regain their independence and live fulfilling lives.

Responsibilities:

• Meet with case managers or discharge coordinators to identify candidates for PRISM
• Meet with eligible patients at the bedside to explain the PRI program in detail and answer any questions, including insurance coverage and program expectations
• Work with patients to complete onboarding, assist with app and device set up and any rudimentary troubleshooting questions 
• Form relationships with key contacts at hospitals (e.g. Case Management, referring Neurologists) to ensure smooth onboarding of patients and overall program satisfaction
• Liaise with hospital billing contacts to ensure RPM codes are dropped on time and PRI invoices are paid

Role Requirements:

• Bachelor’s Degree preferred
• 2-5 years of work experience, ideally in a hospital or health system setting
• Direct patient experience (non-medical), ideally with stroke patients or a geriatric population
• Able to travel locally between hospital sites and/or patient homes
• Excellent communication skills, both written and verbal
• Self-starter who is able to work independently without direct supervision in order to achieve onboarding and billing targets
• Bilingual Spanish preferred

Company Benefits:

• Competitive salary commensurate with experience
• Generous Benefits Package including medical insurance, dental and vision
• Participation in company equity incentive plan
• Flexible work schedule and the opportunity to work remotely
• Collaborative and supportive work environment that fosters growth and innovation