PURPOSE OF POSITION: As Volunteer Manager, you will lead the daily execution of volunteer engagement for educational programs and organizational activities (Golf, Hall of Fame). You will serve as the primary resource to volunteers, aiming to increase participation, retention, and overall support for the education team in the Los Angeles office. Overall responsibility for recruiting volunteers for JA programs in the Greater SoCal region while deepening the JA experience and strengthening the JA brand.

Relationship Building:

• Actively seek connections with community-based organizations to recruit, train, place, support, and recognize volunteers.
• Collaborate with individuals and JA SoCal corporate partner coordinators to recruit and retain volunteers, thereby increasing their impact.
• Provide regularly scheduled volunteer training for program volunteers. 
• Collaborate with Development Team members to identify volunteer opportunities for new corporate partners. Supports the Development Team by attending planning meetings with corporate supporters. Prepare company coordinator kick-off and debrief meeting materials for partner meetings.

Key Characteristics:

• Enthusiastically seek to meet program expansion goals while assuring adherence to JA program models.
• Focus on relationship-building to engage volunteers in a meaningful way.
• Actively seek feedback from volunteers to manage changes and foster more effective relationships. 
• Embrace diversity, equity, inclusion, cross-cultural diversity, and cultural differences, and be open to new experiences and perspectives.

Organization:

• Maximize impact by coordinating the placement and scheduling of volunteers using internal processes and our BCRM database
• Engage with community members and program volunteers. Maintain records of correspondence and other related forms and attend volunteer fairs as needed.
• Track volunteers' retention rates and performance and adjust as needed to enhance effectiveness. 
• Match volunteers with JA program requests and respond to online volunteer sign-ups and inquiries.
• Communicate volunteer recruitment opportunities for JA Finance Park through the monthly newsletter and other online resources, such as Volunteer Match, LA Works, Handshake, Disney VoluntEARS, Etc.
• Create monthly volunteer newsletters.

Impact

• Ensure all JA Finance Park simulation days are covered with an appropriate number of volunteers.
• JA In-School Programs – Support volunteer recruitment for JA in-school programs and JA Company Programs as needed and as directed by JA SoCal Program Managers.
• Create and execute activities for National Volunteer Week. Lead efforts to identify Annual Volunteer of the Year and Company Coordinator of the Year.
• Create recognition tools and templates for JA Programs (e.g., thank-you cards, photo slideshows).
• Collaborate with the Director of Marketing to create content for the JA program post-event, featuring JA SoCal on social media channels.
• Confirm volunteer hours as requested by corporate volunteer coordinators

Cross-Department Functions:

• Attend weekly department meetings.
• Will serve as backup JA Finance Park simulation Facilitator as needed.
• Manage the Scholarship application process, policies, and procedures, ensuring compliance with relevant regulations.
• Perform other job duties as assigned or requested.