Administrative Assistant plays a crucial role in keeping an office or organization running smoothly. Their responsibilities typically include:

General Administrative Duties:

• Answering and directing phone calls
• Managing emails, correspondence, and scheduling meetings
• Maintaining office records and filing systems online
• Handling incoming and outgoing email/texting and communication

Scheduling & Coordination:

• Scheduling and coordinating meetings, appointments
• Contacting clients and sending out documentation and ensuring documentation is returned.  
• Managing calendars for providers

Document Preparation & Management:

• Drafting and proofreading reports, memos, and presentations
• Data entry and maintaining databases
• Sending invoices, and following up with clients 

Customer Service & Communication:

• Acting as the first point of contact for clients, visitors, and employees
• Providing customer support via phone, email, remotely
• Liaising with community organizations and other providers  

Office Management & Support:

• Assisting with event planning and company functions
• Ensuring office equipment is maintained and functioning properly