Front Desk Receptionist
Regional Health Center, Inc.
Richmond, MN

Job Type: Full-Time
Schedule:

• Monday: 6:30 AM – 4:30 PM
• Tuesday: 8:30 AM – 3:00 PM
• Wednesday: 7:30 AM – 5:30 PM
• Thursday: 7:00 AM – 3:00 PM
• Friday: 6:00 AM – 3:00 PM

About Regional Health Center, Inc.

At Regional Health Center, Inc., we are dedicated to empowering our patients to lead happier, healthier, wealthier, wiser, and kinder lives. As a trusted chiropractic health and wellness center, we focus on exceptional patient care, education, and fostering a positive team culture.

We are seeking a highly motivated and professional individual to join our team as a Front Desk Receptionist. This is a rewarding role in a fast-paced environment where every day brings new challenges and opportunities to help people achieve better health.

Position Summary

The Front Desk Receptionist is the face of our clinic and the first point of contact for patients. This position requires a friendly, outgoing personality, strong organizational skills, and the ability to multitask in a high-energy environment. The ideal candidate is tech-savvy, dependable, and thrives under pressure while maintaining professionalism.

Responsibilities

• Warmly greet patients and visitors, ensuring a welcoming and professional atmosphere.
• Efficiently manage high volumes of patient scheduling using clinic software (ChiroTouch experience is a plus).
• Handle multiple responsibilities simultaneously, such as answering calls, assisting patients, and managing payments.
• Ensure accuracy in patient records, scheduling, and data entry.
• Maintain a clean, organized front desk and lobby area.
• Prepare daily huddles and routing slips for clinic operations.
• Collaborate with the team to optimize patient flow and enhance the overall clinic experience.
• Provide excellent customer service while handling patient inquiries and concerns.

Qualifications

• Proven experience in a customer service, administrative, or front desk role (healthcare experience preferred).
• Proficiency with computers and scheduling software; ability to learn new systems quickly.
• Strong multitasking, organizational, and problem-solving skills.
• Friendly, outgoing, and professional demeanor.
• Self-motivated, loyal, and trustworthy with a high tolerance for stress.
• Excellent verbal and written communication skills.

Hours and Benefits

• Schedule: As outlined above, with occasional flexibility based on clinic needs.
• Benefits Include:
  • Competitive hourly wage ($18-$25/hour).
  • Paid time off (PTO) and Earned Sick and Safe Time (ESST) per Minnesota law.
  • Free chiropractic care for employees and discounted care for immediate family members.
  • Access to supplements and supports at wholesale cost.
  • Opportunities for professional development, including paid attendance at training events.
  • A supportive and collaborative work environment.

Why Join Our Team?

Regional Health Center, Inc. offers a unique opportunity to grow both personally and professionally in a supportive and inspiring environment. We prioritize team cohesion, leadership development, and patient-centered care. Be part of a clinic that values your contributions and fosters a culture of excellence and community.

How to Apply:
Submit your resume and a cover letter highlighting your relevant experience and why you want to join Regional Health Center, Inc.

We are an equal-opportunity employer and welcome applicants from all backgrounds.