Account Executive

Job Description:

The role of an account executive (AE) is to build relationships with new clients and manage relationships with existing ones.  Serving as point of contact for clients and internal company teams, often interacting with both daily.  Helping to create product presentations, ensuring we are maximizing profitability through proper quoting, order processing and following up on client requests.  Primarily client facing but given visibility to learn the cadence, brand strategy, and expectations of the service level we are known to provide.  An ideal candidate will immerse themselves in the company and have a desire to learn about the industry.  We are looking for someone that wants to launch their career with Rymax.

Responsibilities:

• Work with sales in driving value and meeting customer needs.
• Create sales proposals, correspondence and reports.
• Update customer portals with product, order and tracking information.
• Project and order management from start to finish to meet deadlines.
• Research, Create and maintain relationships.
• Schedule and follow up on project deliverables and shipments to ensure deadlines.
• Work as a team with internal departments to ensure timely delivery and customer satisfaction.
• Able to handle multiple responsibilities. 
• Able to prioritize effectively.
• Maintain High levels of professionalism when interacting with clients and employees.
• Exhibit high levels of customer service to ensure smooth operations and customer satisfaction.
• Other job duties and projects as assigned.
• Travel to customer events throughout the year. 

Experience:

• 1-2 years of experience in sales or sales support– 
  • ASI, promotional products or merchandise industries, a plus
• Customer Service skills – proven ability to deal effectively with clients.
• Ability to communicate clearly and effectively with both clients and internal teams via verbal and written communications.
• General knowledge of Microsoft Office.
  • Ability to create documents and spreadsheets. 
  • Must have advanced excel skills set including formulas, V-Lookup, mark up, margin, etc.
• Ability to learn and maintain processes while working in a fast-paced environment.
• Strong interpersonal and organizational skills.
• Order Processing - project management skills.
• Multi-tasking
• Detail Oriented – Follow-up and tracking of orders to ensure project deliverables

Benefits:

• Competitive salary
• Health insurance
• 401(k) plan with an employer match
• Life insurance and long-term disability insurance
• Paid time off
• Generous employee purchase and incentive programs

Rymax (------------) understands the value of employee appreciation and customer loyalty. As the #1, full-service loyalty marketing organization, Rymax provides strategic, customized recognition programs and events to Fortune 100 and Fortune 500 corporations. Our award-winning programs are carefully designed to maximize business growth, engage employees, motivate sales teams and increase customer retention, through aspirational brand name rewards.

Come join an organization that values employee engagement and rewards achievements!

Rymax is an Equal Opportunity Employer