Job description

POSITION SUMMARY (Short summary of the essential purpose of the job)

This position provides supportive services through case management activities to chronically homeless individuals living in a permanent supportive housing program. The Path Case Manager under the direction of the Supportive Housing Program Manager will plan, organize, develop, implement, coordinate, and direct customers. Create/Implement individual Service Plans (ISP) that are designed to move the client from supportive living to independent self-sufficiency. The position facilitates life skills and self-awareness workshops for clients. Additionally, in-person home inspections are required for every resident.

The position must provide quality client social services in accordance with the high standards, values, ethics, and mission of the Agency along with its established program policies and procedures which also include federal, state, and county laws.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Duties that occupy a major portion of time and importance in the job)

●Provide effective and quality case management services to customers according to applicable laws, regulations, policies and procedures.

● Develop appropriate individual service plans (ISP) with short and long-term goals.

● Prepare weekly and monthly reports on the ISP status and progress of customers.

● Conducts comprehensive client assessments that collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information as appropriate to develop an effective ISP

● Home Inspections are required.

● Develops support systems to meet each customer’s needs by identifying and coordinating a variety of available services necessary to maintain independent living, and when possible, self-sufficiency and family stabilization.

● Prepares homeless clients for the aspects of permanent housing through education and counseling

● Refers customers to other community-based agencies and services to assist customers reach their individual goals within the ISP

● Assist clients in developing a financial budget plan through financial literacy education, budget, credit, and wealth building counseling.

● Maintains accurate client records and complete necessary statistical reports, such as the Annual Progress Report for Supportive Housing Programs, as required by HUD and the Prince George’s County Department of Social Services.

● Coordinate and/or facilitate life skills, educational development, job skills and employment workshops to meet the customer’s needs to achieve self-sufficiency

● Enter and maintain accurate database records in HMIS or other operational database systems

● Maintains weekly regular face-to-face (1:1) contact with customers

● Services as a community advocate for customers to government agencies, employers and community-based organizations that provide services or offer programs that will assist in the self-sufficiency progression of the customer.

● Keeps supervisor informed of client and case matters that require escalated resolution

● Participates in all required agency meetings and trainings.

● Serves on on-call rotating flexible schedule, as required.

● Performs all other duties as assigned.

QUALIFICATIONS, KNOWLEDGE SKILL REQUIRED (Minimum education and experience needed to perform the job adequately)

● Bachelor’s degree in social work or other related human services field required; Master degree in Social Work preferred.

● Excellent interpersonal and verbal and written skills to include the ability to interact effectively and professionally with staff, community agency representatives, program participants and others.

● Knowledge of mental health diagnosis and mental health services

● Knowledge of the HEARTH Act of 2009 and the Knowledge of HUD Continuum of Care Processes

● Demonstrated ability to maintain confidentiality and demonstrate tact and diplomacy in dealing with confidential matters pertaining to special needs clients and their families.

● Ability to use effective problem-solving techniques.

● Attention to detail; record keeping skills; ability to meet deadlines while working under pressure.

● Demonstrated cultural competence and cultural responsiveness.

● Computer proficiency includes experience using MS Office applications.

ADA SPECIFICATIONS (Physical demands that must be met in order to successfully complete the essential functions of the job)

This work is primarily sedentary and may require some lifting (up to 15 lbs.) and include occasional travel to off-site meeting/sponsor locations.

Job Type: Part-time

Pay: $21.63 per hour

Expected hours: 24 per week

Schedule:

• 8 hour shift
• Day shift
• Monday, Wed, and Friday

Work Location: In person