Technical Support Professional

$24.00 Hour, Monday to Friday 8-5

Required to have Valid State of Florida Drivers License .

Required to complete background and Drug screenings.

Job Requirements:

Technical Support Professional - Provide technical support and customer assistance to information system users. Work involves responding to questions, calls and e-mails from system users and providing technical assistance, problem resolution and customer service; developing and conducting user training; and installing, maintaining and troubleshooting personal computers, terminals, networks, and other hardware and peripheral equipment. Work may also involve providing support, database maintenance and data reporting for assigned software applications. Provides assistance and technical support to information system users. Receives and responds to calls and e-mails from users reporting problems and/or requesting assistance; provides technical advice; walks user through the problem’s resolution; and explains system procedures, limitations and/or sequences. Prefer candidates have Microsoft certificates and or A+ certificate.