Position Title: Barista

Reports to: Café Manager / Owner

Location: Josie's Coffee Shoppe

Employment Type: Part-time

Schedule: Weekdays/Weekends/Holidays
 

Responsibilities:

Prepare and Serve Coffee & Beverages:

• Brew and serve coffee, espresso-based drinks (lattes, cappuccinos, etc.), and other beverages (tea, smoothies, etc.).
• Operate coffee machines, grinders, and other equipment to prepare beverages to company standards.
• Ensure high-quality presentation of all drinks and provide consistency with each order.

Customer Service:

• Greet customers with a friendly and welcoming attitude.
• Take customer orders, provide recommendations, and ensure prompt, efficient service.
• Handle cash, credit, or mobile payments and provide accurate change when necessary.
• Address customer concerns or complaints in a professional and positive manner.

Maintain Cleanliness & Organization:

• Keep the barista station clean and organized, including countertops, equipment, and utensils.
• Regularly clean coffee machines, grinders, and other tools to maintain proper function.
• Ensure cleanliness in customer areas, including tables, chairs, and floors.
• Replenish stock and ensure inventory is maintained.

Teamwork & Communication:

• Work closely with other baristas, kitchen staff, and management to ensure smooth operations.
• Communicate clearly with team members to coordinate orders and ensure efficient service.
• Assist in training new staff members as needed.

Health and Safety Compliance:

• Follow proper food safety protocols, including handling food and beverages safely.
• Adhere to health and safety regulations related to the café environment.
   

Qualifications:

Experience:

• Previous experience as a barista or in a customer-facing role is preferred, but not required.
• Ability to operate espresso machines, grinders, and brewing equipment is a plus.

Skills:

• Strong communication skills and a friendly, customer-oriented attitude.
• Ability to multitask and work in a fast-paced environment.
• Attention to detail and ability to ensure consistent beverage quality.
• Knowledge of POS system preferred

Physical Requirements:

• Ability to stand for extended periods of time.
• Capable of lifting up to [20-30] lbs (for restocking and maintaining inventory).
• Ability to work in a busy, environment.

Other:

• Flexibility to work weekends, possible evenings, and holidays as needed.
• A passion for coffee and providing excellent customer service is highly desirable.

Benefits:

• Competitive hourly wage/tips
• Employee discounts on food and beverages
• Opportunity for growth within the company

How to Apply:

To apply, please send your resume and a brief cover letter to ------------ . We look forward to meeting you!