Job Title: Secretary/Office Manager

Location: St. Cloud, MN

Job Type: Full-Time

Job Summary: We are seeking a detailed, self-motivated Secretary to ensure the smooth operation of our office environment. This role involves managing day-to-day office activities, providing exceptional support to clients, and maintaining a clean and organized workspace. We are seeking someone who would be open to growing into an Office Manager position.

Key Responsibilities:

1. Office Operations:

• Oversee daily office activities to ensure efficiency and productivity
• Manage Office Supplies Inventory
• Implement and maintain Office Policies and Procedures

1. Communication:

• Answer phone calls promptly and professionally, directing inquiries as necessary.
• Manage email correspondence and respond to client requests in a timely manner.

1. Client Scheduling:

• Schedule appointments and meetings for clients and staff, ensuring optimal time management.
• Maintain an organized calendar and coordinate logistics for client visits

1. Office Maintenance:

• Ensure the office and bathrooms are clean and well-maintained
• Conduct regular inspections of the office to identify areas for improvement or maintenance

1. Administrative Support:

• Assist with general administrative tasks, such as filing, data entry, and document management.

1. Accounts Receivable:

• Manage customer billing and bill payments

1. Mail Duties:

• Process incoming and outgoing mail.

Qualifications:

• Bilingual would be beneficial, but is not required
• Self-motivated
• Strong organizational and multitasking skills
• Excellent communication skills, both verbal and written
• Proficient with Microsoft Office Suite
• Ability to maintain a high level of confidentiality
• Attention to detail and a commitment to maintaining a clean workspace
• Excellent customer service skills in person, by phone, and by email
• High School Diploma or GED
• Must pass background checks for Criminal History, Employment History and Social Media Check

Benefits:

• Nine paid days off including: New Years Eve, New Years Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, The day after Thanksgiving Day, Christmas Eve and Christmas Day