Business: Downtown Tarot Company, Rochester, MI

Job Title: Sales Associate

Responsible To: Owners, Managers

Summary of Main Responsibilities:

Welcome and greet customers as they enter the store
Offer help and provide direct assistance to customers
Provide in-depth product knowledge, including features, benefits, and overall value
Answer customer questions and concerns
Attend to the unique and individual shopping needs of each customer
Process purchases on payment terminal
Take cash and card payments
Maintain accurate drawer amounts
Handle customer complaints in a calm and professional manner
Report unusual activities and events to owners
Process newly received shipments
Enter new products into inventory system
Utilize scheduling software to book and confirm appointments
Learn and use Aura Photography equipment to provide services
Separate bulk items and add price stickers as needed
Weigh items and calculate total price
Stock processed items on sales floor and/or in basement as needed
Organize and replenish shelves and back-stock area
Maintain clean environment throughout shift
Various cleaning tasks at the beginning and end of each shift
Walk garbage to dumpster
Be enthusiastic and informative about all products
Help create a positive environment for customers and other staff
Take direction from and report to owners and management
Work as a team to achieve store goals
Summary of Job Requirements:

Proficiency with Microsoft Office suite, especially Excel
Proficiency with Square software and hardware (will train upon hiring)
Positive attitude and consistent professionalism with all customers
Eagerness and motivation to learn about products and services
Genuine enthusiasm about our products and services
Ability to remain calm in chaotic and busy environment
Ability to remain busy during slow periods
Job Type: Part-time

Pay: From $15.50 per hour

Expected hours: 12 – 18 per week

Benefits:

Employee discount