Job Summary:
The Clinical Care Coordinator and Corporate Compliance Officer is responsible for developing, implementing, and overseeing quality improvement initiatives and ensuring compliance with all applicable laws, regulations, and standards at Aglow Recovery Healthcare Services, an outpatient mental health services clinic. This position reports directly to the Executive Director.

Key Responsibilities:
1.
Develop and implement a comprehensive quality improvement program to enhance patient care, safety, and satisfaction.
2.
Monitor and analyze key performance indicators, identifying areas for improvement and implementing corrective actions as needed.
3.
Monitors delivery of care by completing patient documenting care and maintaining communication for transfer/discharge plan.
4.
Educates patients and their families on the care plan; provides details related to treatments, therapy, medication appointments and continuing care requirements.
5.
Oversee the development and implementation of policies, procedures, and best practices to ensure compliance with federal, state, and local laws and regulations, as well as accreditation standards (e.g., CARF, Joint Commission).
6.
Conduct regular audits and assessments to identify potential compliance risks and develop risk mitigation strategies.
7.
Serve as the organization's HIPAA Privacy and Security Officer, ensuring compliance with privacy and security regulations.
8.
Investigate and resolve compliance-related complaints or incidents and develop corrective action plans as necessary.
9.
Provide training and education to staff on quality improvement, compliance, and ethical standards.
10.
Collaborate with the leadership team to foster a culture of continuous improvement and compliance.
11.
Prepare and present regular reports on quality improvement and compliance initiatives to the Executive Director and Board of Directors.
12.
Stay current with changes in healthcare laws, regulations, and industry best practices.

Qualifications:
- Bachelor’s degree in healthcare administration, public health, or a related field. Master’s degree preferred
- Minimum 2 years of experience in leadership, quality improvement and/or compliance.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office and quality improvement software/tools.