We are seeking a charismatic and people-oriented Manager to oversee business operations at our location. The ideal candidate is organized, can manage staff effectively, and is able to develop a proficiency at using our golf simulators. Golf experience is a bonus. The Manager reports directly to the owner.

• Train, manage and schedule our staff, which is usually 1 to 3 part-time employees, which fluctuates throughout the year.
• Set guests up on the golf simulators and explain the technology to customers
• Handle customer inquiries, resolve complaints, and ensure customer satisfaction
• Operate Point of Sale (POS) system efficiently
• Work with our technology provider to address any issues with our simulators
• Cultivate meaningful relationships with customers
• Display attention to detail by actively checking in with customers throughout their booking
• During the summer (June, July, and beginning of August), manage the kids summer camps. There are 2 sessions per day that are each 3 hours long. 
• Manage our leagues, including communicating with our league members, collecting fees, and facilitating the tournament. 
• Take private party reservations and help with set up
• Monitor and run payroll
• Maintain a clean environment
• Ensure opening/closing procedures are followed
• Ensure necessary supplies and toiletries are replenished
• Create a fun environment for our golfers
• Promote the Halfway House brand and experience at charity golf outings/special events
• Work with our partner, Golden Boy BBQ, to ensure our customers’ needs are met

Required Qualifications:

• 2+ years of management experience
• Technology troubleshooting skills
• Experience working in hospitality, hotel or golf courses/clubs a bonus
• Experience with golf simulator systems helpful but not required
• Basic knowledge of golf helpful but not required
• On-Call, as needed, for operational concerns, support or issues
• Availability to be present in the space primarily nights and weekends
• Exemplary communication, time management and organization skills
• Upbeat energy and enthusiasm and a positive attitude
• Ability to think on your feet and manage customer expectations
• Ability to stand, walk and bend for long periods of time