<p>We are seeking a charismatic and people-oriented Manager to oversee business operations at our location. The ideal candidate is organized, can manage staff effectively, and is able to develop a proficiency at using our golf simulators. Golf experience is a bonus. The Manager reports directly to the owner.</p><ul><li>Train, manage and schedule our staff, which is usually 1 to 3 part-time employees, which fluctuates throughout the year.</li><li>Set guests up on the golf simulators and explain the technology to customers</li><li>Handle customer inquiries, resolve complaints, and ensure customer satisfaction</li><li>Operate Point of Sale (POS) system efficiently</li><li>Work with our technology provider to address any issues with our simulators</li><li>Cultivate meaningful relationships with customers</li><li>Display attention to detail by actively checking in with customers throughout their booking</li><li>During the summer (June, July, and beginning of August), manage the kids summer camps. There are 2 sessions per day that are each 3 hours long.&nbsp;</li><li>Manage our leagues, including communicating with our league members, collecting fees, and facilitating the tournament.&nbsp;</li><li>Take private party reservations and help with set up</li><li>Monitor and run payroll</li><li>Maintain a clean environment</li><li>Ensure opening/closing procedures are followed</li><li>Ensure necessary supplies and toiletries are replenished</li><li>Create a fun environment for our golfers</li><li>Promote the Halfway House brand and experience at charity golf outings/special events</li><li>Work with our partner, Golden Boy BBQ, to ensure our customers’ needs are met</li></ul><p>Required Qualifications:</p><ul><li>2+ years of management experience</li><li>Technology troubleshooting skills</li><li>Experience working in hospitality, hotel or golf courses/clubs a bonus</li><li>Experience with golf simulator systems helpful but not required</li><li>Basic knowledge of golf helpful but not required</li><li>On-Call, as needed, for operational concerns, support or issues</li><li>Availability to be present in the space primarily nights and weekends</li><li>Exemplary communication, time management and organization skills</li><li>Upbeat energy and enthusiasm and a positive attitude</li><li>Ability to think on your feet and manage customer expectations</li><li>Ability to stand, walk and bend for long periods of time</li></ul>