Job Overview:

Nozomu Sushi is seeking a friendly and customer-oriented individual to join our team as a Host. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience. If you have excellent communication skills, enjoy working in a fast-paced environment, and have a passion for delivering outstanding guest service, we would love to hear from you.

Responsibilities:

- Greet guests with a warm and friendly welcome upon arrival
- Escort guests to their tables and provide menus

- Manage and utilize our online reservation system- Open Table
- Assist guests with any special requests or accommodations
- Manage waitlists and seating arrangements efficiently
- Answer phone calls and assist with reservations or inquiries
- Checkout all takeout orders using our POS system
- Handle guest complaints or concerns with professionalism and escalate when necessary

Experience:
- Strong communication skills, both verbal and written
- Familiarity with point-of-sale system and Opentable is a plus
- Ability to multitask and prioritize tasks effectively
- Excellent organizational skills and attention to detail
- Ability to remain calm under pressure and handle difficult situations with grace

If you are passionate about providing exceptional guest service, thrive in a team-oriented environment, and enjoy working in the hospitality industry, we invite you to apply for the position of Host/Host. Our shifts are b/w 3 and 4 hours long and begin at 5pm. We offer competitive compensation, opportunities for career growth, employee discount and a supportive work environment. Join our team today!

Job Type: Part-time

Pay: $13.00 per hour

Expected hours: 5 – 10 per week

Shift:

• 4 hour shift
• Evening shift