Company Description

Boston Hidden Gems is a premier, family-run tour operator dedicated to unveiling the treasures and cultural nuances off the beaten path of Boston! We specialize in offering immersive and authentic experiences that showcase the city's rich history, vibrant neighborhoods, and hidden gems. Our tours go beyond the typical, providing an insider's perspective on the region's diverse culture, architecture, and history. We are committed to delivering exceptional and unique experiences and fostering an appreciation for Boston's unique character. If you love this city as much as we do, and want to show it off, this role might be right for you!

Role Description

This listing is for a part-time Tour Guide located in Boston, MA. You will be responsible for conducting guided tours, communicating effectively, providing excellent customer service, sharing historical insights, and promoting our other offerings. In this role, you will lead group walking tours, step-on bus tours, private tours, and shore excursions in Boston and its surrounding area. These tours are between two and seven hours and take place all over Boston, as well as day trips to cities such as Lexington & Concord and Salem.

Note that hours may vary week-to-week and will fluctuate seasonally, although we do our best to keep a consistent schedule. Students and anyone with other part-time jobs or commitments are welcome to apply, as long as your week-to-week availability is consistent. Our busiest seasons are summer and early fall, peaking in September and October.

All tour guides must pass a knowledge test from the study materials provided by Boston Hidden Gems before conducting tours. The final interview will be you giving a short walking tour following one of our itineraries to a staff member of Boston Hidden Gems. No previous experience is required, only a passion for Boston history and public speaking skills.

Qualifications

• Excellent communication and storytelling skills
• Strong interpersonal skills and a friendly demeanor
• Ability to deal with difficult tour guests
• Ability to keep the tour group on schedule and well paced
• Ability to work flexible hours including weekends and holidays
• Native or near-native English speaking skills
• Passion for Boston's history, culture, and hidden gems, and a desire to share your favorite stories
• Ability to engage and entertain diverse audiences and to make people laugh
• US Driver’s License
• 18+

Bonus Points

• Preferably a Boston resident, with experience living in the city
• Knowledge of other languages is a plus. Preference for Spanish, German, Russian, French, Cantonese, and/or Mandarin
• Previous experience in guiding, hospitality, or customer service preferred but not required
• Licensed tour guide in Salem, Concord, or Harvard
• Certified by ITMI, GBTGA, or any other Tour Guide Organization

Compensation

• Training at $15-$20/hour.
• Full-time starting at $25/hour + tips. CoL and merit-based raises available
• Increased hourly rate for
  • Boston tour guiding experience
  • Existing City/Campus Licenses
  • Organization Certifications
  • Fluency in a second language (listed above)

If you're ready to share your love for Boston and uncover its hidden treasures, we want to hear from you! Join Boston Hidden Gems and become part of a growing team dedicated to delivering unforgettable experiences to our guests.

Expected hours: 10 – 30 per week
Location: Boston, MA (in-person)