Job description

GLOBAL EXPEDITIONS is looking to add to our team! We are looking for an energetic individual for our growing, family-owned travel agency! Travel is booming and there is no better time to learn the industry!

Our travel consultants play a crucial role in the travel industry, serving as intermediaries between clients and travel service providers.

Responsibilities include but are not limited to:

• Customer Service: Providing excellent customer service by assisting clients with their travel plans, including booking flights, hotels, rental cars, and other travel services.
• Itinerary Planning: Creating detailed itineraries based on client preferences, budget, and travel constraints. This involves suggesting destinations, activities, and accommodations that meet the client's needs.
• Knowledge of Destinations: Having extensive knowledge of various destinations, including tourist attractions and points of interest.
• Booking and Reservations: Making reservations, ensuring accuracy in bookings, and adherence to travel regulations and policies.
• Financial Transactions: Handling financial transactions, including processing payments, issuing invoices, and managing refunds or cancellations as per the travel provider's policies.
• Travel Advice and Recommendations: Providing travel advice, tips, and recommendations to clients.
• Problem Solving: Resolving any issues or complaints that arise before, during, or after the trip, such as flight cancellations, lost luggage, or itinerary changes.
• Promotions and Sales: Promoting travel packages, special offers, and discounts to increase sales and attract clients.
• Technology Proficiency: Using travel booking platforms, reservation systems, and other software tools effectively to manage bookings, check availability, and process payments.
• Continuous Learning: Staying updated with industry trends, new travel destinations, and changes in travel regulations to provide accurate information and enhance customer satisfaction.
• Networking: Building and maintaining relationships with travel suppliers, such as airlines, hotels, and tour operators, to ensure clients receive the best possible service and deals.

Job Type: Part-time

Pay: $17.00 per hour

Benefits:

• 401(k) matching
• Flexible schedule
• On-the-job training
• Paid training

Schedule:

• Monday to Friday
• Weekends as needed

Travel requirement:

• Travel

Education:

• High school or equivalent (Required)

Experience:

• Travel planning: 1 year (Preferred)
• Customer service: 1 year (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person