Company: Bright Stars

About Us: At Bright Stars, we're not just a gym - we're a vibrant community dedicated to igniting passion, fostering connections, and creating unforgettable experiences for every member of our Bright Stars family. As we amplify our Hospitality Team, we're on the lookout for dynamic individuals who exude positivity, radiate warmth and thrive in delivering exceptional service with a smile. Join us in forwarding our mission to make every visit to Bright Stars an adventure filled with joy, laughter, and boundless energy!

Role Overview: Are you a friendly, quick-thinking problem solver that is excited by giving great customer service? As a vital member of our Hospitality Team at Bright Stars, you'll be one of the faces of our facility, giving every interaction your enthusiasm and genuine care. From warmly greeting our guests to ensuring their experience is truly exceptional, you'll be at the forefront of creating lasting impressions that leave customers excited to return. If these things sound like a job that excites you, and you’re ready to shine in a role where every day is exciting, then we want YOU on our team!

Key Qualities We're Looking For:

• Engaging personality and friendly demeanor
• Excellent communication skills that go above and beyond
• Passion for exceeding expectations and avoiding complacency and idleness
• Positive personality and a genuine interest for connecting with others
• Competent multitasker who thrives in a fast-paced environment
• Confidence to work through complicated situations
• Ability to always deliver top-notch service to leave customers thrilled with their experience
• Strong work ethic, reliability, and a commitment to excellence
• Quick learner with the ability to learn new skills and tackle challenges with ease
• Regular follow-through and a skill to anticipate needs

Responsibilities: Your responsibilities as a Hospitality Team Member will include, but are not limited to:

• Answering phone calls and responding to inquiries
• Greeting and assisting customers face-to-face with a warm and welcoming demeanor
• Accepting registrations and providing information on classes and programs
• Recommending appropriate classes for children based on their interests, needs, and experience
• Scheduling and coordinating birthday parties, camps, and special events
• Maintaining an organized, sanitary, and tidy lobby area for parents and children
• Additional tasks and projects as assigned by leadership

Experience and Requirements:

• Previous experience in customer service or hospitality roles is a plus, but friendliness and competency are key charactertics
• Basic computer skills are essential, while proficiency in Microsoft Word and Excel as well as experience creating and customizing flyers/advertising is helpful
• Flexibility to be scheduled/cover shifts during evenings, weekends, and holidays as needed

Benefits:

• Competitive pay and opportunities for advancement
• Ongoing training and development programs
• Fun and supportive team environment
• Discounted or complimentary access to Bright Stars programs and services

How to Apply: If you're ready to join our Hospitality Team and help create amazing experiences for our Bright Stars family, please fill out our online application BrightStar or email your interest to ------------.

Bright Stars is an equal-opportunity employer and welcomes candidates from all backgrounds to apply.

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities

Ability to Relocate:

• Egg Harbor Township, NJ 08234: Relocate before starting work (Required)

Work Location: In person