Operations Coordinator - Full-Time 

Bounce Children’s Foundation transforms the lives of chronically ill, and their families, 
shifting all from surviving to thriving.

While many individuals/organizations support kids when they are hospitalized, things change once they are home.  Bounce provides support to chronically ill children, their parents, and their siblings both at home and in the community.  It builds resilience by bringing members together for fun and friendship, learning and sharing, and by creating a support structure for all.  Totally unique, Bounce is the only organization providing this much- needed support and filling this critical gap in the overall care & health of seriously ill kids and their families.

• Bounce Bash®:  family adventures specially designed to allow medically fragile children to participate
• Bounce It Forward®:  donated tickets to sporting, theatre and other events used by Bounce kids/families 
• Bounce Back Kits®:  fun-filled care packages delivered to families locked-in at home due to medical intervention
• Bounce Academy®:  educational opportunities for parents/caregivers to enhance their coping skills
• Bounce Net®:  a safe space online for parents/caregivers to form a virtual community of shared support

Description

Reporting directly to the CEO, this person is responsible for general operations, including gift processing and donor acknowledgement, communication with Bounce families, expense processing, database management and administrative support. The position includes opportunities for learning and growth, and the latitude to recommend improvements to business management processes. As a true member of the team, this position is a key connection between programs, fundraising, and administration in this dynamic, mission-driven nonprofit that features a lively, productive, and highly collaborative environment. 

Primary Responsibilities

• Partner with CEO to establish, maintain, and improve overall operations to support Bounce growth
• Primary responsibility for administrative functions, including office systems and upkeep, data entry, correspondence, in addition to event, development and program support
• Logging/tracking of all gifts received in SalesF------------ and revenue reporting
• Creating/distributing donor acknowledgments 
• Maintain clear communications with internal/external constituents
• Process all Family Applications, Maintain Family Membership Database, and Manage Family Communications
• Maintain S------------ and Constant Contact databases
• Lead Volunteer Program and Support Internship Program
• Partner with bookkeeper to process expenses and reconcile Salesforce & QuickBooks 
• Contribute to organization’s overall communications vehicles (newsletter, annual report, etc.)
• Provide support to CEO and share general office duties, as needed

Mandatory Job Qualifications

• Associates or Bachelors degree, preferably in a business-related field
• Minimum one-two years of experience in business, not-for-profit sector or related field
• Commitment to Bounce's mission and empathetic to the needs of seriously ill children 
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Familiarity with Salesforce (or similar CRM system)
• Well organized, accurate, attention to detail, dependable, ability to multi-task, strong time management, strong work ethic, cooperative, willing to learn, and customer service oriented
• Project management and intern/volunteer management experience preferred

Hours/Schedule

Salaried role.  Salary commensurate with experience.  Benefit packages includes medical, dental, vision as well as PTO.  General Office Hours: 8:30 – 5:00 pm.

To Apply

Send a single Word document or PDF that includes cover letter and resume to: info@bouncechildrensfoundation