J. Knutson & Associates, Inc is offering a Full Time position in Customer Support/Construction Accounting Software at our Maplewood MN location. J. Knutson & Associates, Inc. is a leading provider of software for the construction industry in the nation. Be part of our success and growth by joining this unique small business – where your voice can be heard.
This individual will be responsible for:
- Providing support to our customers on our suite of Construction Accounting software.
- The support position includes answering questions about how the software works, troubleshooting problems the customer may be having, research of problems, handling enhancement requests.
- Interacting with other departments including management as needed.
- Logging all calls, requests and completed work.
- Keeping in contact with customers

- Knowledge of other Construction Accounting Systems is a plus such as:

Deltek, Viewpoint, Quickbooks, Sage

Skills Required:

• Associates or Bachelors Degree in Accounting
• - Excellent communication skills - Be able to work with customers in a clear and organized manner - Be a “people-person” with good interpersonal skills- Be a good listener- Be assertive- Be a Team Player- Willing to learn new technology as it becomes available- Willing to take on new tasks as deemed necessary

Preferred Skills and Education:

• Computer Skills
• Computerized accounting systems including: payroll processing, accounts receivable, Job Costing, General Ledger a plus
• Advanced skills such as AIA billing, Union payroll reporting is beneficial

Knowledge of Construction Accounting Systems is a plus, such as:

Deltek, Viewpoint, Quickbooks, Sage

We offer our employees a competitive compensation, friendly, casual work environment and benefits package.