Wellness Concierge
Revival
Medfield, MA, USA
30+ days ago
Part-time
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About Revival...

Revival is setting the standard in the alternative health, biohoacking and wellness sector. At Revival, we believe that self care is something to celebrate so we set out to design a wellness sanctuary for all health seekers, empowering them to optimize their health while becoming more revived, refreshed and energized for life. We deliver innovative, science backed wellness modalities, in addition to community events and more, all designed to optimize rest and recovery, reduce stress, increase immunity, and promote self care.

About You…

You are a ‘self care enthusiast’. You are supportive and empathetic. You’re down to try anything (at least once!) in the name of wellness. Your friends and family come to you for wellness advice. You are excited to share knowledge and open up the wellness world to others. You are creative, organized, and client-service oriented. You are Revival's 'resident expert' and the key to our client experience.

As part of our Wellness Concierge team, you will be responsible for:

  • Providing guests with exceptional service by meeting their individual needs and expectations, welcoming them by name and with enthusiasm
  • Building relationships with guests that keep them coming back; this includes clienteling, accurately recording all sales & appointments, assisting with merchandising and stocking responsibilities, and keeping the studio neat, clean and organized
  • Prompt turnover of treatment rooms when the guest exits, ensuring that the room is clean and prepped for the next guest
  • Promoting and understanding the science, technology, and benefits of Revival's services and products
  • Expanding your knowledge about wellness practices, including treatments and products while actively pursuing additional product knowledge as needed
  • Ability to perform effective selling techniques to achieve sales and repeat business
  • Excellent interpersonal skills to ensure clear, effective communication with all guests and fellow team members
  • Showing up with a kind, honest, & non-judgmental attitude every day
  • Performing other job-related duties as directed

Traits for Success in This Role

  • Basic computer and technology skills
  • Ability to work a flexible schedule including holidays and weekends to meet the needs of the business
  • Positive attitude with a passion for delighting customers
  • A self-care practice so there is a modeling of a healthy lifestyle
  • Team player willing to help out wherever needed

FAQ

  • Compensation: Competitive Market Hourly Rate
  • Weekday and Saturday shifts; morning, day, and evening shifts
  • Perks: discounts on services and retail; opportunity for content creation for social media accounts and blog
  • Type of Hire: This is a Part-Time Non-Exempt Staff position
  • Candidate Requirements: Applicant must have US work authorization

Job Type: Part-time

Expected hours: 12 – 20 per week

Application Question(s):

  • What are your go-to’s for your personal wellness and self-care?
  • What excites you about the idea of working at Revival?
  • If you were stranded on a desert island, what 3 things would you consider a MUST to have with you?
  • What makes you a good fit for Revival?
  • What’s on your playlist at the moment?
  • Anything else you want us to know?