Lead Care Manager
SteppingStone Adult Day Health is San Francisco's largest provider of adult day health care. Licensed by the State Department of Public Health and certified as a MediCal provider with the California Department of Aging, the organization has worked tirelessly since 1983 to help seniors and disabled adults thrive and overcome the obstacles to independent living by providing a cost-effective, stimulating, and comprehensive set of health and social services that are all available under one roof.
Each of the organization's four centers provides an array of services, including nursing and personal care; medical social work services; meals and nutritional services; medication management; physical, occupational, and speech therapies; and social and recreational activities; as well as round trip transportation via wheelchair accessible vans. Presently, SteppingStone serves over 300 ethnically diverse seniors and adults with disabilities each month. More recently, we have started providing enhanced care services through our Enhanced Care Management program.
The Enhanced Care Management Project at SteppingStone Adult Day Health Care (ADHC) is a program designed to provide comprehensive care coordination and management services to individuals with complex medical and behavioral health needs. The program is aimed at improving the health outcomes and quality of life for participants, many of whom are elderly or disabled and require multiple services and treatments.
The program is staffed by a team of experienced care managers and clinicians who work closely with participants and their families to assess their needs and develop individualized care plans. Care managers collaborate with medical providers, social workers, and other professionals to coordinate services such as medical care, behavioral health services, transportation, and housing assistance.
The Enhanced Care Management Project at SteppingStone ADHC is funded through the California Department of Health Care Services and operates under the state's Medi-Cal managed care program. The program has been successful in improving health outcomes and reducing hospitalizations for participants while also providing much-needed support and resources to caregivers and families.
Job Overview:
Revised 5/2023
The Lead Care Manager is responsible for providing high-quality care coordination and management services to patients enrolled in the Enhanced Care Management program at SteppingStone Adult Day Health. The Care Manager will work closely with patients and their families to develop a personalized care plan that meets their unique needs and goals, and will provide ongoing support and guidance to ensure that the patient is receiving the best possible care.
Key Responsibilities:
• Conduct initial assessments of program participants' health needs and goals
• Develop personalized care plans in collaboration with program participants and their families
• Coordinate care with healthcare providers and community resources
• Monitor participant progress and adjust care plans as needed
• Accompany program participants to appointments.
• Provide patient education and coaching on managing chronic conditions
• Facilitate communication and collaboration among healthcare providers
• Document patient care and progress in electronic health record system
• Participate in team meetings and quality improvement initiatives
• Stay up-to-date on the latest research and best practices in care coordination and management
Qualifications:
• Bachelor's degree in nursing, social work, public health, or a related field
• 3-5 years of experience in care coordination and management
• Experience working with older adults and individuals with chronic conditions
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of community resources and healthcare services
• Proficiency in electronic health record systems
Physical Demands:
• The Lead Care Manager may need to stand, sit, or walk for extended periods of time, and may need to lift or move patients or equipment weighing up to 50 pounds.
Salary and Benefits:
• Salary range: $70,000 - $75,000 per year, commensurate with experience
• Comprehensive benefits package, including health insurance, dental insurance, retirement plan, and paid time off.
Revised 5/2023
At SteppingStone Adult Day Health, we are committed to providing high-quality, personalized care to our patients. If you are passionate about helping older adults and individuals with chronic conditions to manage their health effectively, we encourage you to apply for the Care Manager position.
SteppingStone is dedicated to providing equal employment opportunity for all employees and applicants on the basis of merit without regard to race, color, religion, sex, age, marital status, gender identity or gender expression, sexual orientation, national origin, ancestry, physical or mental disability, AIDS/HIV status, medical condition (cancer and genetic), pregnancy, military or veteran status, or any other classification protected by applicable anti-discrimination laws.