Room Service Associate
Nicklaus Children's Hospital
Florida City, FL, USA
30+ days ago
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Maintains the supplies, general appearance and sanitation of the Room Service Assembly Station and prepares, assembles, and delivers food trays to patients.

Minimum Job Requirements

  • Prior experience with food production for patients and/or retail

Qualifications

Job Specific Essential Duties:

  • Assembles, distributes and delivers patient trays within 60 minutes to all nursing units, day care, and any assigned area.
  • Assists customers/patients in a friendly and polite manner whenever in need of assistance.
  • Labels, dates, checks and documents food items for freshness and rotates them following the FIFO (First In, First Out) method.
  • Prepares cold food items, loads on trays, and cuts all fruits required for room services.
  • Prepares ketogenic, diabetic and eating disorder meals as prescribed by dieticians. Ensures that strict weights and measures are taken to document the portions.
  • Loads, unloads, cleans and sanitizes the patient food carts per regulatory agency and departmental policy on cross contamination and infection control.
  • Performs quality assurance on trays by checking temperature, portions, presentation, and documents per standards.
  • Sets up and portions food according to service tickets; ensures equipment is sanitary and no cross contamination.
  • Supplies nursing units with nourishments and supplies (e.g., cups, lids, sugar, juices, popsicles) to be stored as needed in the kitchenette area.
  • Ensures the foods for patients are age appropriate and aligned to take into account any changes for food selection based upon patient allergies.
  • Responsible to participate and attend at least 80% of departmental meetings and in-service training session.

Common Duties:

  • Maintains accountability by ensuring compliance thru timely completion of licensures, certifications, all competencies, health requirements (PPD, N95, Flu) and education requirements.
  • Maintains professional accountability and timekeeping expectations as outlined by MCHS Timekeeping and Attendance procedures, and ensures behavior is compliant with communication standards.

Knowledge/Skills/Abilities:

  • High school education or equivalent preferred
  • Hospital experience in large dietary team preferred
  • Ability to communicate sufficiently well in English both verbally and in writing to request supplies and properly label food items
  • Knowledge of Spanish is helpful
  • Ability to relate cooperatively and constructively with customers and co-workers
  • Knowledge of safety and regulatory guidelines set by state with food safety
  • Able to follow simple verbal instructions to accomplish repetitive tasks
  • Able to use and maintain food service equipment (e.g., microwave, blender, thermometer, refrigerator, patient food carts, scale)
  • Knowledge of age appropriate foods for patients
  • Ability to monitor patient allergies and take proper steps