Answer phones in a polite manner using proper and appropriate language
Greet Customers in a pleasant and helpful manner
Fill bakery orders for Customers
Process Customer payments
Prepare and serve coffee and specialty drinks
Re-stock and arrange baked goods in an attractive manner in bakery cases, shelves and counters
Wipe tables & counters, sweep & mop floors and clean display case fronts (Include Store, Dining Area & Outdoor Patio), assist with cleaning of Kitchen and Bathrooms and keeping basement tidy
Learn bakery item ingredients to assist Customers with allergies
Learn bakery item names to assist Customers with selections
Be comfortable standing for long periods of time
Be agile and flexible to lift and carry heavy items (up to 50 lbs)
Scoop and serve gelato and Italian ice and make Cannoli’s to order
Complete any additional tasks/duties/responsibilities as assigned by the Management Staff
Please remember – We are a customer oriented business and must make each guest feel welcome and appreciated.