*Must be able to work Friday - Sunday; $18-20/hr*

Statement of Purpose:

The Marina Attendant is responsible for the day-to-day tasks of the marina and pool operations. Skillfully applies the Club Rules and By-laws in a practical manner. Coordinates the maintenance and general upkeep of the marina property working collaboratively with members of management. The Marina Attendant will assist the Marina Manager and Facilities & Marina Director in providing excellent dock facilities and services to boating members so that they can fully enjoy the prime benefit of their membership.

Primary Duties:

· Provide members and guests in a professional and timely manner

· Maintain cleanliness and organization of all marina docks and working areas

· Perform minor maintenance and repairs, under the direction of Marina management, to docks, dock carts, side loaders, courtesy docks, and associated equipment

· Perform daily dock checks of vessels using Club facilities to ensure that they are using assigned slips and authorized utilities

· Assist members with launching and recovery of vessels, equipment and loading provisions, proper mooring in assigned slip

· Challenge all arrivals for proper clearance and log all arriving members and guests

· Respond to emergency and security situations within the marina

· Responsible for VHF radio contact with vessels

· Keep informed on all weather forecasts and advise as necessary

· Perform all other related duties as assigned by Marina management

Fuel Operations:

· Dip fuel tanks daily. Take daily fuel pump readings and reconcile fuel tickets as directed

· Safely fuel vessels as will learn/learned in the Class C Training.

· Maintain the tool inventory

Pool Operations:

· Pool maintenance including brushing, netting, cleaning gutters and tile. Putting robot vac in/out of pool and cleaning its filters

· Monitor contractors for all in-depth pool system repairs & maintenance

Personality:

Service Focused

· Friendly and service-oriented personality with good interpersonal skills

Organized and Detail-Oriented

· Uses resources and time effectively; Supports superiors and colleagues at all times

Ethics and Values

· Maintains Club core values of integrity, humility, respect, and honesty

Team Player

· Continually contributes to all colleagues’ success; maintains a positive attitude while at work.

Education and Certificates:

· High school graduate, and/or appropriate combination of training and experience

· The Club provides training and certificates

Experience:

· A minimum of 1 year of experience working as a Marina or Dock Attendant in marina related facilities

Skills:

Operational Skills

· Ability to anticipate and understand Members’ needs; ability to deliver superior customer service

· Ability to focus on operational excellence

· Ability to understand the flow of service and handle multiple tasks effectively

· Ability to handle telephone calls and written correspondence effectively in a timely manner

· Basic computer skills including Microsoft office required

· Basic knowledge of use and care of tools and machinery

· Knowledge of boats and line handling

Communication Skills

· Ability to effectively communicate and use varying approaches with diverse personalities

· Ability to communicate clearly with peers and superiors

Language Skills

· Excellent verbal and written communication skills in English required

· Verbal and written communication skills in Spanish is a plus

Other:

· Ability to work in an outdoor environment in various climates

· Must be able to lift, carry, push, pull, and place objects up to 40 lbs or more frequently

· Requires writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity

· Ability to stand and/or walk long distances for an extended period of time, or for an entire work shift

Available to work weekends, holidays, and long hours as necessary