Job Summary

TestPros is seeking to fill a System Administrator Intern to work for us on call during the business day.  The role would be to administer Office 365 accounts, provide on-call technical support (reset passwords, help with email issues, network support, etc.), configure (and lock down) staff laptops, etc.

Position: Part time

Citizenship: U.S. Citizenship

Location: Remote

Clearance: None

Responsibilities and Duties

In this role, you will  be responsible for the management, administration, and governance of the Office365 tenant, including Exchange Online, Teams Online, SharePoint Online, OneDrive, Security and Compliance Center, BOX, and more.  You may also be required to set-up and lock-down company laptops.

Here is a typical IT Support request:

1.            New Email Address and Cloud PC license for {Employee Name}.

2.            Admin password for {Employee Name} laptop.

3.            Configure/Setup BOX folder access.

4.            Other administration duties.

Required Qualifications & Skills

B.A. or B.S. in computer science, information technology, human computer interaction, or related field preferred - however, we may also consider a college student intern.
3+ years Office 365 experience with 3+ years' experience with Microsoft Exchange
Strong communication skills to effectively drive recommendations, priorities, and projects 
Proven experience driving business impact based on understanding of customer needs with a focus on change management and understanding customer impact
Familiarity with Azure, AD, and Office365 authentications preferred
Familiarity with DNS/DHCP and Domain Management preferred
Proven design, configuration, integration, testing, maintenance, and support of Microsoft Office365, Exchange, Azure, Office suite, and Outlook applications