We are seeking a highly motivated, technically advanced, and customer-oriented individual to join our team as a Customer Service/Office Representative. As the first point of contact for our summer camp families, you will play a crucial role in providing exceptional service and ensuring customer satisfaction. For this dynamic camp office role, our ideal candidate should be willing to go from answering phones, conducting camp tours, and willing to help in any area during camp season. If you have excellent communication skills, a friendly demeanor, and enjoy multi -tasking, we encourage you to apply.

Responsibilities

- Answer incoming calls, emails and respond to customer inquiries in a professional and timely manner

- Provide product information, pricing, and availability to customers

- Utilize various software applications to complete daily office tasks and reports

- Resolve customer complaints or issues by investigating problems and finding appropriate solutions and information as needed

- Collaborate with our team and other departments to ensure seamless customer experience

- Conduct any "camp oriented" task during the camp season