Job Brief: We are looking for a passionate, friendly, & organized administrative professional to join our team. The office manager supports our clients and clinical team through management of clerical tasks and office communication.

Responsibilities:

• Triage new client intakes/ screen for responsible clinical matching
• Manage client on-boarding process from initial matching to scheduling
• Ensure completion of all required paperwork for each client
• Obtain and upload insurance information for new and existing clients
• Correspond with practice therapists and biller as needed
• Respond promptly to client calls and emails
• Communication style should be warm and professional
• Manage clinician schedules and update calendars with new appointments and appointment cancellations
• Answer general inquiries about the practice
• Support clinicians with clerical tasks (i.e. copies, faxes, etc.)
• Aid in practice administrative tasks such as email broadcasts, newsletter composition, and updating website to reflect current workshops and events
• More detailed job summary available for well-qualified candidates

Requirements:

• Bachelors degree required, Masters preferred in Healthcare Administration or related field
• Experience in administration, experience in medical office preferred
• Excellent verbal and written communication skills
• Ability to multi-task, think critically, problem-solve, and be self-directive
• Proficient in use of Microsoft Office (Word, Excel, Powerpoint)
• Proficient in use of Gmail Workspace
• Our practice operations are largely online, being technologically savvy is a must
• Good time-management, prioritization and organization skills
• Works well with others
• Friendly demeanor
• Professional conduct and presentation
• Compassion and sensitivity in approach to client communication

Pay Rate: $25/hr

Full-time position: 40hrs/week on-site, M-F 9:30am-5:30pm

Job Type: Full-time

Salary: $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• No nights
• No weekends

Work Location: In person