Objectives of this role
- Deliver outstanding customer service to pet owners by executing style requests, communicating clearly and honestly, and bringing a positive attitude to work each day
- Provide exemplary cosmetic care for pets, being gentle and patient with anxious and difficult animals
- Protect the best interests of our customers and their pets, notifying owners of any concerns, including skin abnormalities, ear infections, ticks, and fleas
- Help our organization continue to grow by forming fruitful relationships with customers that result in repeat visits
Responsibilities
- Clean and freshen pet hair by washing, shampooing, and conditioning it
- Shave, trim, and style pet hair according to the owner’s preferences
- Maintain overall pet hygiene by clipping nails, brushing teeth, and cleaning ears
- Maintain a clean workstation by sanitizing and sweeping before the arrival of every client and at the end of every workday
- Advise owners on at-home care tips and best practices for their pets
Required skills and qualifications
- Demonstrated passion for animals
- Ability to work comfortably with animals, including anxious ones
- Ability to stand for at least two hours and lift animals weighing over 50 pounds
- Willingness to learn new skills and techniques
- Well-developed verbal communication skills
- Excellent attention to detail
Preferred skills and qualifications
- Experience in pet grooming
- Experience in customer service
- Experience with animals in a professional or volunteer capacity
- Professional certification (such as from the National Dog Groomers Association of America)
Job Types: Full-time, Part-time
Salary: $1,300.00 - $1,800.00 per week
Schedule:
- 8 hour shift
- Choose your own hours
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus pay
- Tips