Client Service Representative
Amaya Family Law PLLC
Bellevue, WA, USA
30+ days ago
Full-time
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Amaya Family Law is seeking a highly motivated and detail- orientated Client Services Representative to join our dynamic legal team.  As a Client Services Representative, you will provide essential support to our legal team my onboarding quality prospective clients. This is a full-time position.   This position will be hybrid (remote and in person).    This position will also provide administrative support by way of client management and scheduling related needs.  

Job Duties/Responsibilities:

  • Manage the intake of prospective clients;
  • Perform as client liaison for legal team and clients;
  • Manage the offboarding of existing clients;
  • Perform administrative duties, such as maintaining attorney calendar, scheduling client appointments;
  • Any and all other duties as assigned by attorney.

Qualifications:

  • Keen attention to detail; 
  • Strong oral and written communication skills; 
  • Ability to manage time and multiple deadlines seamlessly, including the ability to work independently; 
  • Ability to take direction and work as a member of the team; 
  • Ability to track time in billing software; 
  • High degree of proficiency in Microsoft Office programs, including Word, Excel, and Outlook; 
  • High degree of proficiency in Adobe Acrobat; 
  • Experience working with Clio Grow and Clio Manage a plus; 
  • Experience in law firm a plus;
  • Ability to problem-solve and to think outside the box; 
  • A natural sense of curiosity, motivation, and a strong work-ethic; and 
  • Ability to have fun and remain humble while providing exceptional service to our clients and team members. 

Benefits:

  • Progressive and state of the art technology; 
  • Exceptional insurance benefits, including medical, dental, and vision; 
  • 401(k) retirement plan with company matching; and 
  • Friendly and upbeat team who works hard, but doesn’t take themselves too seriously. 

Salary dependent on experience.  A complete application packet will include: (1) cover letter detailing experience; (2) resume; (3) list of professional references; and (4) salary requirements. Applicants who do not submit a complete application packet will not be considered. Selected candidates will be asked to submit to a skills/knowledge assessment. No phone calls please. 

Apply by sending e-mail to ------------