Job Title: Budtender/Cannabis Consultant
Job Description:
As a budtender, you are the face of the dispensary, responsible for providing exceptional customer service and ensuring a positive experience for every client. Your role involves a combination of customer interaction, product knowledge, and compliance with state regulations.
Responsibilities:
1. Customer Service: Greet and assist customers in a friendly and professional manner. Listen to their needs, answer questions, and provide guidance on product selection based on their preferences and desired effects.
2. Product Knowledge: Stay up-to-date on the latest cannabis products, strains, and consumption methods. Have a deep understanding of the effects, potency, and medicinal properties of various products to educate customers effectively.
3. Sales: Make product recommendations and upsell when appropriate. Utilize your knowledge to suggest complementary products and accessories to enhance the customer's experience.
4. Compliance: Adhere to all state and local regulations governing the sale of cannabis products. Verify customers' age and ensure compliance with purchasing limits and other legal requirements.
5. Inventory Management: Assist with inventory management tasks such as restocking shelves, organizing products, and tracking inventory levels. Notify management of low stock or popular items to reorder.
6. Cash Handling: Process transactions accurately and efficiently using the dispensary's point-of-sale system. Handle cash and electronic payments securely, following proper procedures to prevent discrepancies.
7. Safety and Security: Maintain a clean and organized workspace, adhering to health and safety protocols. Ensure the security of the dispensary by following security procedures and monitoring customer activity.
Qualifications:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Knowledge of cannabis products and industry trends
- Familiarity with state and local cannabis regulations
- Ability to work in a fast-paced environment
- Attention to detail and accuracy in transactions
- Flexibility to work evenings, weekends, and holidays as needed
Education and Experience:
While formal education requirements may vary, a high school diploma or equivalent is typically required. Previous experience in retail, hospitality, or customer service roles is beneficial. Training and certification in cannabis education programs may also be advantageous.