WE ARE LOCATED IN WALPOLE, MA

Successful Construction and Water Proofing company looking to hire energetic, enthusiastic, and hardworking customer service representatives in our fun, dynamic call center environment. Positions available to start immediately. No Call Center experience necessary but definitely is a plus. New team members will receive daily training and consistent performance support from leadership.

$18-$20 to start. Commissions are a part of your position and on-call and overtime when needed. The job does require motivation and enthusiasm. You want more? It is yours for the taking. Our leaders are focused on helping your commission grow.

No Cold Calling

Full-time and part-time positions Monday through Saturday and rotational on-call nights and weekends. Department hours are between 7:00AM and 5:00PM. Hours can be discussed with Call Center Manager.

Responsibilities:

Field all incoming calls and transfer to proper departments

• Handle inquiries for both new and existing customers
• Set and assign appointments according to geographic areas of technicians
• Provide information about products and services
• Fast paced environment
• Great people skills
• Troubleshoot and resolve product issues and concerns
• Document and update customer records accurately based on interactions
• Develop and maintain a knowledge base of evolving products, services and procedures

​Qualifications:

• Good verbal skills
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Motivated