A dental receptionist is an administrative professional who works in a dentist's office and handles the administrative tasks within the workplace. They assist the dentist and the dental assistants as well as tend to clients who come to the office. Dental receptionists are often the first person clients see when they arrive at the office and are sometimes considered the representative of the dental office.
Responsibilities:
Greet patients when they arrive at the dentist's office
Schedule appointments for patients
Maintain patient accounts and records
Prepare and send patient bills
Submit patient claims to insurance companies
Assist patients in filling out required intake and medical forms
Confirm appointments with patients via phone or email
Inform patients of payment options if applicable
Perform basic accounting tasks such as taking patient payments and preparing billing statements
Update patient insurance information
Sort and organize incoming and outgoing mail
Ensure reception area is maintained and professional in appearance