Do you love to learn and take on new challenges? If so, we are looking for a positive and detail-oriented customer service representative to join our office team. Even if you come from a different line of work, we are willing to train the right person. If you think you MAY be a good fit for our team, please contact us. **We are only considering applicants who CURRENTLY live on Kauai**

We are a specialty glass contractor who services the entire island of Kauai on both residential and commercial jobs. Our work varies from small window repairs, to high-end custom home jobs, to large commercial projects. We are committed to providing our customers with high-quality service and work.

Everyone in our office helps with customer service - however, depending on your strengths & skillset you could be focusing on areas such as: billing, orders, scheduling, customer service, or project management. As a growing company, we have multiple seats to fill. Our team is very cross-functional so there is a lot of collaborating and team-work. The ideal candidate is willing to learn new tasks and take on additional responsibilities as needed.

Responsibilities include:

Customer Service: communicating clearly with our customers across multiple channels (phone, email, and text)

Helping to ensure our customers have a great experience with us

Depending on your area of focus: preparing quotes, sales orders, invoices, material orders

Assisting other team members with various tasks & helping wherever needed

Assisting with showroom sales

Skills Need to Win:

-Be analytical and able to problem-solve

-Be obsessed with details

-Able to work under high-pressure, sometimes demanding conditions

-At least (1-2) year office/clerical experience (preferred)

-Experience with Microsoft Office Applications (Word, Excel, Outlook)

-High level of personal, written, and phone communication skills

-Able to work independently and within a team

-Having a problem-solving mindset

-Responding to feedback well and taking initiative

-Being willing and able to wear multiple “hats”

Benefits Include

We work as a TEAM

Career advancement opportunities and the ability to GROW

Business casual dress and work environment

401k with up to 4% company match

100% Company-Paid Health Insurance coverage (Dental/Vision/RX/Chiropractic)

Vacation Pay

Paid Holidays

Life Insurance

Long-term Disability Insurance

Flexible-Spending Accounts

Apply now to join our team!