Shift Manager
GDK Development Inc - Burger King
Old Forge, PA, USA
30+ days ago
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Hourly wage starting $15-$16, increase after training is completed based on performance.

Merit increases and performance evaluations.

Position Overview:

The Shift Manager is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The Shift Manager supports the Restaurant General Manager (RGM) and Assistant Manager in managing the daily operations of a single restaurant, driving key performance outcomes. The Shift Manager operates under the direction of the RGM and AM and directly manages a team of Team Members (20-30 employees).

Summary of Essential Duties and Responsibilities:

Profitability

Manages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspections

Places and receives inventory truck orders

Maintains and regularly monitors a list of all restaurant assets

Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required

Ensures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)

Guest

Motivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facility

People

Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance

Operations

Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines

Ensures that restaurant upholds operational and brand standards

*Performs duties of Team Member when necessary