Responsibilities:
- Greet and check-in patients in a friendly and professional manner
- Schedule and confirm patient appointments using medical scheduling systems
- Collect and update patient information, including medical history and insurance details
- Answer phone calls, respond to inquiries, and direct calls to the appropriate department or staff member
- Maintain patient confidentiality and ensure compliance with HIPAA regulations
- Assist with billing and insurance claims processing
- Manage patient records and ensure accuracy and completeness
- Coordinate referrals to other healthcare providers as needed
- Perform general administrative tasks such as filing, faxing, and scanning documents

Skills:
- Previous experience as a medical receptionist or dental receptionist preferred
- Familiarity with medical terminology and dental office procedures
- Proficiency in using electronic medical record (EMR) systems such as eClinicalWorks or Eaglesoft Preferred
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of front desk operations and office procedures

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on the needs of the healthcare facility.

Salary - $18/hr to $20/hr