About us

Unified Logistix Group provides consistent, top notch, white glove service for all of your last mile needs.

Our work environment includes:

• Warehouse setting

Bilingual Customer Service Associate

Job Description:

As a Bilingual Customer Service Specialist, Scheduler, and Data Entry professional at Unified Logistix Group, you will play a vital role in ensuring smooth customer interactions, efficient scheduling, and accurate data management. You will be responsible for:

Key Responsibilities:

• Customer Service: Provide excellent customer service via phone, email, and chat.

Assist customers with inquiries, orders, and concerns in a professional and friendly manner. Resolve customer issues efficiently and effectively. Maintain a high level of product and service knowledge.

• Scheduler: Coordinate and schedule appointments, meetings, and services.

Manage and update scheduling software and calendars. Ensure timely and accurate scheduling to meet customer and business needs.

• Data Entry: Accurately enter and maintain customer information and transactions in the database. Compile and organize data for reporting and analysis. Maintain data integrity and security.
• Bilingual Skills: Effectively communicate in both English and Spanish.

Assist customers in both languages, as needed.
Qualifications:

• High school diploma or equivalent; additional education is a plus.
• Proven experience in customer service, scheduling, and data entry.
• Bilingual fluency in English and Spanish.
• Strong communication skills.
• Detail-oriented with excellent organizational skills.
• Proficiency in using scheduling and data entry software/tools.
• Ability to multitask and work in a fast-paced environment.

What We Offer:

• Competitive salary commensurate with experience.
• Opportunities for professional development and growth.
• A positive and inclusive workplace culture.

How to Apply:

If you are a dedicated professional with a passion for providing outstanding customer service, scheduling excellence, and data accuracy, we encourage you to apply.

Unified Logistix Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join our team and make a difference in the lives of our valued customers!

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• Paid time off

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to Commute:

• Pompano Beach, FL 33064 (Required)

Work Location: In person