Customer Service Technician
Richfield Blacktop & Concrete
Minneapolis, MN, USA
30+ days ago
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  1. Customer Service
    1. Answer incoming phone calls, text messages and emails about customers’ current or past projects.
    2. Address, troubleshoot and provide proper solutions for customer satisfaction.
    3. Database entry of customer interactions and results
    4. Assist management with customer projects as needed

 

  1.  Asphalt and concrete repairs

              a.     Manage customer expectations about project

                     b.     Provide asphalt or concrete repairs as needed

 

  1. Equipment Yard
    1. Maintain Equipment
    2. Organize and maintain yard and storage buildings

 

Skills

  • Effective communication skills
  • Physically able to work on asphalt and concrete repairs
  • Able to lift 60 pounds
  • Ability to multi-task
  • Self-motivator and able to manage time effectively

Qualifications

  • High School Diploma
  • Driver’s License and safe driving record
  • Computer skills
  • Customer service experience is welcomed but not required
  • Asphalt and/or concrete experience is welcomed but not required

Full time Position with November - February of of work

Up to $65,000 salary package