CLINICAL PROGRAM MANAGER - JOB DESCRIPTION

We are seeking an energetic, forward-thinking Clinical Program Manager to lead the growth of REACH programming. The ideal candidate will have a positive attitude and collaborative spirit, and be a great motivator and supervisor working with staff/contractors and partners.

The Clinical Program Manager is responsible for the day-to-day operations of their designated program to ensure its effectiveness, quality, compliance, and overall performance goals. This will require a high level of guidance, direction, training, assessment, and feedback given. Most importantly, the Clinical Program Manager will set the cultural tone by establishing organizational excellence, efficient systems, defined processes, and an ethical leadership structure. This role is responsible for influencing their team to demonstrate the organization’s values of integrity, consistency, innovation, compliance, and employee engagement.

RESPONSIBILITIES:

• Provide services according to the patient’s individual treatment plan.
• Achieve or exceed individual and team productivity goals.
• Supervise daily program staff and operations, which may include developing policies and procedures, billing, program productivity goals, managing expenditures, medical records, and periodic clinical reports.
• Evaluate programs and services for compliance to federal and state laws and regulations as well as compliance with agency policy and procedure and initiate program modifications as required.
• Ensures all staff receive documented supervision.
• Inputs clinical documentation in the EHR system in the appropriate format and submits all documentation according to REACH for Tomorrow’s Policies & Procedures Manual.
• Responsible for weekly reporting to the Chief Operations Manager.
• Performs all job duties in a manner that is friendly, considerate, and aligned with the organization’s Mission, Values, Patient Care Philosophy, and Standards of Ethical Conduct.
• All other duties as assigned.

QUALIFICATIONS:

• An active LISW OR LPCC-S.
• Must be certified within 90 days of starting the position on First Aid, CPR, and De-escalation Training.
• Must maintain a current and valid Ohio driver’s license, a good driving record, adequate insurance, and be willing to use a personal car to perform job duties.
• Computer skills including Excel capabilities with the ability to create reports.
• Strong organizational, time management, multi-tasking, and problem-solving skills.
• Impeccable integrity, judgment, and professionalism.
• Must be analytical and solutions-oriented.
• Ability to work well in a high-growth, fast-paced environment.

Job Type: Full-time (40 hours per week)

Location: Greenfield, OH

FSLA Code: Non-Exempt

EEO Category: Professional

Experience: 3+ year

REACH for Tomorrow provides equal employment opportunities to all employees and applicants for employment regardless of race, color, age, sex, creed, national origin, economic status, sexual orientation or physical disability. In addition to federal law requirements, REACH for Tomorrow complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.