Customer Service Representative
Enchanted Spoils LLC.
Atlanta, GA, USA
30+ days ago
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<p>&nbsp;</p><p><strong>Position Overview:</strong></p><ul><li><strong>Pay:</strong>&nbsp;$12/hour&nbsp;</li></ul><p><strong>Platform Fee:</strong>&nbsp;$49.99 bi-weekly (deducted from earnings)</p><p><strong>Work Schedule:</strong>&nbsp;Create your own hours, with a minimum of 15 hours/week</p><p><strong>Bonuses and Incentives:</strong>&nbsp;Earn extra rewards for exceptional performance and successful referrals</p><p><strong>Location:</strong>&nbsp;Remote, work from the comfort of your own home</p><p><strong>Key Duties and Responsibilities:</strong></p><p><strong>Customer Support:</strong>&nbsp;Assist customers with inquiries, concerns, and requests via inbound and outbound calls.&nbsp;</p><p><strong>Problem Resolution:</strong>&nbsp;Identify and resolve customer issues and complaints in a professional and efficient manner.</p><p><strong>Product Knowledge:</strong>&nbsp;Develop a deep understanding of our products and services to provide accurate information to customers.</p><p><strong>Documentation:</strong>&nbsp;Maintain detailed and accurate records of customer interactions, ensuring all necessary information is recorded in the system.</p><p><strong>Adherence to Policies:</strong>&nbsp;Follow company policies, procedures, and compliance guidelines to ensure high-quality service.</p><p><strong>Upselling and Cross-Selling:</strong>&nbsp;Identify opportunities to upsell or cross-sell products and services to customers when appropriate.</p><p><strong>Flexibility:</strong>&nbsp;Create your own schedule to fit your lifestyle while working a minimum of 15 hours per week.</p><p><strong>Why Join Enchanted Spoils LLC.?</strong></p><p><strong>Work Remotely:</strong>&nbsp;Enjoy the convenience of working from your own home, eliminating the need for commuting.&nbsp;</p><p><strong>Create Your Schedule:</strong>&nbsp;You have the freedom to choose your work hours, offering better work-life balance.</p><p><strong>Competitive Pay:</strong>&nbsp;Earn a competitive hourly rate of $12 while having the opportunity to increase your earnings through performance-based bonuses.</p><p><strong>Bonuses and Incentives:</strong>&nbsp;Achieve and exceed your goals to earn additional rewards.</p><p><strong>Referral Bonuses:</strong>&nbsp;Refer qualified candidates to our team and receive bonuses for successful referrals.</p><p>We're looking for motivated individuals who are ready to provide top-notch customer service while enjoying the perks of remote work and a flexible schedule. No experience necessary, training procvided. If you're interested in this exciting opportunity, please reply to this job post, and we'll guide you through the application process.</p><p>&nbsp;</p><p>Best regards,</p><p>Tacacia Clark, Human Resources Manager</p><p>Enchanted Spoils LLC.</p>