Art City Dental is in Springville Utah and is a company that is supportive, fun and our goal is to provide not only our patients with the best experience possible but also to give our staff a positive and fulfilling place to work. We are looking for a Front Office Patient Coordinator that aligns with our practice goals and values. 

DETAILS:

Job Title: Dental Patient Coordinator

Location: Art City Dental

 Schedule: Monday through Thursday, 7:15 AM - 5:30 PM

Pay Range: $17 - $20

Job Description:

As a Dental Patient Coordinator at Art City Dental, your primary responsibility is to ensure the smooth and efficient operation of the front desk and reception area. You will play a crucial role in creating a positive and welcoming environment for our patients while managing their scheduling needs and providing excellent patient care.

Key Responsibilities:

• Patient Scheduling:
  • Manage the appointment schedule to ensure optimal patient flow throughout the day.
  • Coordinate and confirm appointments with patients via phone, email, or in-person.
  • Assist patients in rescheduling and accommodating their scheduling needs.
• Patient Care:
  • Greet and welcome patients with a friendly and professional demeanor.
  • Provide information, assistance, and support to patients, addressing their questions and concerns.
  • Ensure a comfortable and inviting waiting area for patients.
• Record Keeping:
  • Maintain accurate and up-to-date patient records, including personal and insurance information.
  • Verify insurance information and assist with claims processing.
  • Keep detailed records of patient communications and interactions.
• Billing and Payments:
  • Process payments and co-pays accurately.
  • Provide estimates for treatments and discuss financial options with patients.
  • Handle insurance inquiries and assist patients in understanding their coverage.
• Communication:
  • Communicate effectively with the dental team to ensure smooth patient transitions between front desk and clinical areas.
  • Answer phone calls, take messages, and return voicemails promptly.
  • Coordinate with specialists and other healthcare providers for referrals and records.
• Maintaining Supplies:
  • Ensure the front desk area is well-stocked with necessary office supplies.
  • Monitor inventory and order supplies as needed.

Qualifications:

• High school diploma or equivalent; additional education or certification in dental office management is a plus.
• Previous experience in a dental or medical office, or a customer service role, is highly desirable.
• Excellent interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Bilingual is a bonus but not required
• Proficiency in dental practice management software and basic computer skills.
• Knowledge of dental insurance processes and billing procedures.
• Ability to maintain patient confidentiality and handle sensitive information professionally.

Working as a Dental Patient Coordinator at Art City requires a strong commitment to patient satisfaction, excellent organizational abilities, and the capacity to work effectively within a dental team. If you are dedicated to ensuring a positive patient experience and have the necessary skills, we invite you to apply for this important position in our dental practice.

Please email resume to ------------